Sales Transaction Coordinator
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Sales Transaction Coordinator
- JR-161603
- 하이브리드 근무
- Toronto
- Sales Enablement
- Full time
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
Job Summary
A Sales Support Associate is a trusted advisor that provides support and guidance to Sales and Partners in all pre-sales and partner activities including: Project Management, deal coordination, Sales delegated opportunity management, along Sales systems, process, new platforms and product support.
Responsibilities
You will collect complete, correct, and validate data
Keeps systems up-to-date with customer information and legal documents
Handles cases according to regional case management guidelines
Handles quote approval process
Assists with new customer set up
Handles customer concerns between Sales Support and other internal groups
Works on small projects in addition to everyday role
Follows up with customer on required documents and missing information
Ensures customer PO compliance
Follows up on orders
Assists with customer questions via email or phone
Assists with gathering preliminary QBR info
Provides project management for single country, large, complex deals
Handles all changes and keeps the quote and documents up to date
Engages cross-functional teams to coordinate requirements against deadlines
Handles Internal Service Tickets to resolve Credit and Billing issues
Executes Data corrections in Siebel based on fall out report
Facilitates SFDC opportunity management by cleaning up opportunities based on guidelines
Trains Sales reps on new tools, processes, and policies
Delivers refresher trainings to address knowledge gaps
Communicates process improvements and enhancements to Sales Team
Qualifications
1+ years customer/sales support experience preferred
Bachelor's degree preferred
The targeted pay range for this position in the following location is / locations are:
Canada - Toronto Office TRO : 46,600 - 69,800 CAD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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