Manager, Data Center Critical Facilities

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Data Centers are mission-critical environments supporting global enterprises, financial systems, and public infrastructure—where uptime is non-negotiable.

As a Manager, Critical Facilities Engineering, you will lead the overall operations, maintenance strategy, and performance of critical infrastructure across the site. This includes full ownership of reliability, safety, compliance, and team leadership, ensuring operational excellence in a 24/7 environment.

This role combines technical depth, operational leadership, and strategic oversight, with responsibility for delivering high-availability outcomes across electrical, mechanical, and cooling systems.

Responsibilities

Site Operations & Infrastructure Leadership

• Own the performance, availability, and reliability of all critical facility systems

• Oversee preventive and corrective maintenance across: Electrical distribution systems, UPS, generators, ATS/STSCooling infrastructure (CRAC/CRAH, chillers)BMS / EPMS monitoring systems

• Ensure rapid response to incidents, minimizing risk to uptime and customer impact

• Act as the primary escalation point for critical events

Team Leadership & People Management

• Lead, develop, and manage a team of supervisors, engineers, and technicians

• Drive a culture of safety, accountability, and operational excellence

• Oversee hiring, onboarding, performance management, and workforce planning

• Build bench strength through coaching, training, and succession planning

Maintenance Strategy & Reliability Engineering

• Define and execute maintenance strategy to optimize asset lifecycle and uptime

• Leverage maintenance data, trends, and system health insights to improve reliability

• Ensure adherence to maintenance standards and inspection quality across the team

• Drive continuous improvement and standardization initiatives

Vendor & Project Oversight

• Manage vendor relationships, contracts, and performance expectations

• Oversee infrastructure upgrades, capacity expansions, and commissioning activities

• Ensure execution aligns with approved MOPs, SOPs, and change management controls

Compliance, Risk & Safety

• Ensure full compliance with Equinix policies, EHS standards, and regulatory requirements

• Maintain site-level documentation including asset records, maintenance logs, and operating procedures 

• Lead audits, safety programs, and risk mitigation strategies

Operational Governance & Stakeholder Management

• Partner with Data Center leadership, customers, and cross-functional teams

• Provide reporting on site performance, incidents, and operational KPIs

• Support customer installations and ensure infrastructure readiness

Qualifications

Required

• 8–12+ years of experience in critical facilities, data centers, or mission-critical infrastructure

• Strong expertise in electrical and/or mechanical systems (UPS, generators, HVAC, power systems)

• Proven experience managing teams and leaders (supervisors/engineers)

• Experience leading operations in a 24/7, high-availability environment

Preferred

• Bachelor’s degree in Engineering or related field

• Relevant certifications (e.g., CDCP, electrical/HVAC licenses)

• Experience in large-scale data center or colocation environments

• Familiarity with NY/NJ regulatory, safety, and compliance standards

Key Competencies

• Strategic thinking with strong operational execution

• Crisis leadership and decision-making under pressure

• Strong stakeholder and customer management

• Vendor and financial oversight

• Continuous improvement and process optimization mindset

Working Conditions

• 24/7 mission-critical environment with on-call responsibilities

• May require off-hours engagement during major incidents or maintenance events

The targeted pay range for this position in the following location is / locations are:

United States - NY9 New York City : 130,000 - 194,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.