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GLOBAL CUSTOMER CARE AND EXPERIENCE

Transforming customer experience


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About Equinix

We power the world's digital leaders

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Curious minds make bold decisions


Our Global Customer Care and Experience (GCCX) organization is dedicated to providing exceptional support and ensuring a seamless customer journey, partnering closely with sales, revenue operations and marketing teams to facilitate and accelerate our customers' digital transformation journey.

Join our GCCX team and be a part of our mission to keep the customer at the center of everything we do!

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Be fulfilled

We champion potential and celebrate success together. You will be surrounded by opportunities to develop—personally and professionally—with the support of Equinix and members of your team. Bring your unique perspectives and contributions to help us make bold decisions, become aware of biases and remove any barriers that still exist. 

Experience the magic of Equinix as you scale your career. We believe that everyone should feel they are safe, they matter and they belong. We are here to help you unlock your potential.  

Join our talent network

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감사합니다!

Open Roles!

Are you ready to drive growth with an industry-leading tech pioneer? Check out current Equinix opportunities and join us in delivering great customer service experience for our global partners. 

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Global Service Desk Agent (Tokyo) - グローバルサービスデスク(東京) Regular 02 - Developing Masashi Toyoda (豊田 将志) Customer Success JR-146173 Shinagawa-ku Tokyo Japan Japan Global Service Desk Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time S3
Customer Success Manager 3 Regular 13 - Specialist Suzy Ang Customer Success JR-147940 Singapore Singapore Singapore Customer Success Management Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time B3
Customer Success Manager 2 Regular 12 - Intermediate Suzy Ang Customer Success JR-147887 Singapore Singapore Singapore Customer Success Management Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time B2
Customer Support Agent - French Speaking Regular 02 - Developing Vanessa Fischer Customer Success JR-147506 Warsaw Poland Poland Global Service Desk Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time S3
Customer Support Agent - Italian Speaking Regular 02 - Developing Vanessa Fischer Customer Success JR-147507 Warsaw Poland Poland Global Service Desk Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time S3

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