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GLOBAL CUSTOMER CARE AND EXPERIENCE

Transforming customer experience


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About Equinix

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      We power the world's digital leaders

      Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

      Curious minds make bold decisions


      Our Global Customer Care and Experience (GCCX) organization is dedicated to providing exceptional support and ensuring a seamless customer journey, partnering closely with sales, revenue operations and marketing teams to facilitate and accelerate our customers' digital transformation journey.

      Join our GCCX team and be a part of our mission to keep the customer at the center of everything we do!

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      Transformer le monde (et notre) avenir numérique

      Venez conduire des changements significatifs au sein de la plus grande entreprise d'infrastructure numérique de confiance au monde. Ensemble, notre travail permet l'innovation qui enrichit notre travail, notre vie et notre planète. Nos équipes d'exploitation de centre de données, d'entreprise, de vente et de développement de produits au Canada recherchent de nouveaux membres pour apporter leurs compétences à Equinix. Venez faire un impact avec nous!

      Join our talent network

      Pas toi?

      Nous conservons les informations que vous nous avez fournies dans le but de vous envoyer des informations sur les carrières susceptibles de vous intéresser. En soumettant votre adresse e-mail, vous confirmez que vous acceptez cette finalité ainsi que nos conditions de confidentialité . Vous pouvez vous désabonner à tout moment si vous souhaitez ne plus recevoir d'informations de notre part.

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      Merci!

      Open Roles!

      Are you ready to drive growth with an industry-leading tech pioneer? Check out current Equinix opportunities and join us in delivering great customer service experience for our global partners. 

      Titre Job Type Job Level Recruiter Job Family Identificateur de réquisition Ville Etat Pays Emplacement Département Catégorie Sommaire Type d'emploi Niveau
      Customer Support Agent - Dutch Speaker Regular 02 - Developing Saphira Peerbocus-Brown Customer Success JR-146619 Warsaw Masovian Poland Poland Global Service Desk Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time S3
      Customer Success Manager 3 Regular 13 - Specialist Saphira Peerbocus-Brown Customer Success JR-150253 Frankfurt Germany Germany Customer Success Management Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time B3
      Global Service Desk Agent (Tokyo) - グローバルサービスデスク（東京） Regular 02 - Developing Masashi Toyoda （豊田 将志） Customer Success JR-150275 Minato-ku Tokyo Japan Japan Global Service Desk Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time S3
      Customer Success Manager 2 Fixed Term 12 - Intermediate Saphira Peerbocus-Brown Customer Success JR-149629 Amsterdam Netherlands Netherlands Customer Success Management Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time B2
      Customer Support Agent - German Speaker Fixed Term 02 - Developing Saphira Peerbocus-Brown Customer Success JR-146617 Warsaw Masovian Poland Poland Global Service Desk Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time S3
      Customer Support Process Analyst Regular 12 - Intermediate Saphira Peerbocus-Brown Customer Success JR-148838 Warsaw Poland Poland Global Service Desk Customer Success Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe... Full time B2

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