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About Equinix

We power the world's digital leaders

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Curious minds make bold decisions

Our Global Customer Care and Experience (GCCX) organization is dedicated to providing exceptional support and ensuring a seamless customer journey, partnering closely with sales, revenue operations and marketing teams to facilitate and accelerate our customers' digital transformation journey.

Join our GCCX team and be a part of our mission to keep the customer at the center of everything we do!

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Be fulfilled

We champion potential and celebrate success together. You will be surrounded by opportunities to develop—personally and professionally—with the support of Equinix and members of your team. Bring your unique perspectives and contributions to help us make bold decisions, become aware of biases and remove any barriers that still exist.

Experience the magic of Equinix as you scale your career. We believe that everyone should feel they are safe, they matter and they belong. We are here to help you unlock your potential.

Join our talent network

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Open Roles!

Are you ready to drive growth with an industry-leading tech pioneer? Check out current Equinix opportunities and join us in delivering great customer service experience for our global partners.

Title	Job Type	Job Level	Recruiter	Job Family	Work Shift	Requisition Identifier	City	State	Country	Location	Department	Category	Summary	Employment Type
Customer Support (Open to New Grads)	Regular	02 - Developing	Barry Mesa	Customer Success		JR-152238	Manila	National Capital Region (Manila)	Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Success Manager 3	Regular	13 - Specialist	Saphira Peerbocus-Brown	Customer Success		JR-148325	Warsaw. Madrid	Madrid	Poland. Spain	Poland. Spain	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Success Manager 3	Regular	13 - Specialist	Carrie Bottger	Customer Success		JR-152024	Frisco	Texas	United States	United States	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Global Service Desk (Open to New Grads)	Regular		Rohit Venkatesh Lekkala	Customer Success		JR-151982	Manila		Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Technical Support Engineer	Regular	12 - Intermediate	Dayana Leon Ruiz	Customer Success		JR-151481	Bogota	Cundinamarca	Colombia	Colombia	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Support Agent	Regular	02 - Developing	Dayana Leon Ruiz	Customer Success		JR-151874	Bogota	Cundinamarca	Colombia	Colombia	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Support Agent (Open to New Grads)	Regular	02 - Developing	Barry Mesa	Customer Success		JR-148894	Manila	National Capital Region (Manila)	Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Support Agent - German Speaker	Fixed Term	02 - Developing	Saphira Peerbocus-Brown	Customer Success		JR-146617	Warsaw	Masovian	Poland	Poland	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Success Manager 3	Regular	13 - Specialist	Saphira Peerbocus-Brown	Customer Success	No	JR-150253	Frankfurt		Germany	Germany	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time

Hear from our employees

Recent Articles

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Internship

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Sales Enablement at Equinix: Empowering our sellers for success

At Equinix, we believe a well-prepared sales team is crucial to our business. That’s why we’ve developed a comprehensive suite of resources, programs and tools to equip our sellers with...