Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Primarily provides pre-sales technical consultancy for the development and implementation of complex solutions. Utilizes broad industry knowledge and expertise in finding products and solutions to meet customer needs. Prepares detailed product specifications and designs for the development and implementation of customer solutions. Provides consultation to prospective customers during customer meetings, tours, assessments and validations. Customer-facing, capable of customer demand creation and cross-regional coordination and collaboration. Can provide post-sales technical expertise during installation and contract-fulfilment.

Responsibilities

• Working directly with hyperscale customers as primary technical point of contact performing customer-facing engineering functions in support of customer acquisition, project installation and custom construction solutions

• Lead site tours, technical sales calls and customer design reviews 

• Evaluate customer needs and match with current portfolio

• Primary technical lead for proposal generation and RFP responses

• Serve as the liaison between internal Equinix groups (xScale, D&C, Operations, etc.) and our customers alongside the regional xScale Technical Director, ensuring projects are moving as planned. Customer satisfaction is of utmost importance

• Lead the bid management of all customer fit-out work pre/post Ready for Service (RFS)

• Manage all local on ground process from bid to vendor selection/relationship management, assist the sales process in conjunction with the D&C process to avoid scope gap. Leverage D&C for all pricing elements of quote generation. Leverage Bid Manager for document management and collation of the formal bid

• Interact directly with hyperscale customers, understanding their needs from a technical infrastructure point-of-view, then helping to drive decisions and agreement with Equinix teams including xScale, GAM, D&C, Security and Operations

• Serve as the main technical point of contact for customer deal/project communication

• Have working knowledge of disciplines related to the data center infrastructure

• This includes, utility, architecture, structural, electrical, mechanical, low voltage systems, security, network, fire protection, etc.

• Focus on electrical and mechanical knowledge from main customer demarcation (UPS/STS panel/breakers) to customer equipment and customer network connectivity

• Have a complete understanding of the xScale product offering and options

• Work in support of Equinix Sales and Legal to ensure technical requirements in commercials are accurately documented and the Equinix solution is compliant

• Have deep and current understanding of customer requirements, especially layout and planning convention, operations conventions and lifecycle management. This role should be considered a trusted advisor to the customer engineering, deployment and operations teams

• Represents Sales Engineering as a technical leader in region for their customer(s)  

• Contribute to the competitive cost and technical analysis

• Contribute to the site selection process for future development planning by guiding on known customer preferences

• Coordinate with Customer Project Managers on handoff for customer project implementation

 

Qualifications

• 7+ Years of datacenter engineering experience. Hyperscale colocation provider or cloud service provider experience preferred.  Global experience in different major data center hubs required

• Undergraduate degree in an engineering, science or technical discipline.  Mechanical, Electrical or Industrial Engineering preferred

• Project/Program management experience is a plus

• Understanding and experience with all major datacenter subsystems (e.g. Electrical, mechanical, fuel, controls, security, telecommunications access, etc.). 

• Understanding and experience with datacenter design and construction and construction management

• Bachelor's degree in Engineering or IT preferred

The targeted pay range for this position in the following location is / locations are:

United States - Ashburn Office AEO : 163,000 - 245,000 USD / Annual

United States - BO1 Boston : 163,000 - 245,000 USD / Annual

United States - NY2 New York City : 163,000 - 245,000 USD / Annual

United States - New York City Office NYO1 : 163,000 - 245,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects On-Target Earnings or OTE, which is base pay plus commissions, and does not include equity or benefits. Equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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