Manager, Technology Program Management

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Equinix Incubation builds agentic systems that support the software delivery lifecycle through specialized AI agents, human oversight, and enterprise-grade governance.

As a Manager, Technology Program Management, you will lead delivery operations, business management, and program governance across the Incubation organization. You will be responsible for driving planning, execution, reporting, risk management, budgeting, and cross-functional coordination to ensure successful delivery of strategic initiatives.

You will partner closely with engineering, product, finance, and leadership teams to establish operational excellence, provide actionable program insights, and enable the organization to scale efficiently while maintaining transparency and accountability.

Responsibilities

Program Delivery and Execution

• Manage delivery operations across multiple engineering and product teams, ensuring alignment on objectives, priorities, milestones, and outcomes

• Establish and maintain operating cadences, including sprint planning, backlog management, dependency tracking, and cross-functional coordination

• Identify, assess, and manage program risks, issues, and dependencies while driving timely resolution and escalation when required

• Coordinate major releases, pilots, workshops, and cross-team initiatives to ensure successful execution

• Monitor delivery progress and maintain visibility into critical paths, milestones, and key decisions

• Drive continuous improvement of delivery processes, team effectiveness, and execution discipline

Business Operations and Financial Management

• Manage budgets, forecasts, headcount planning, and resource allocation activities in partnership with leadership and finance teams

• Track program expenditures, vendor engagements, platform costs, and operational investments against approved plans

• Conduct variance analysis and provide recommendations to optimize resource utilization and investment decisions

• Support procurement, contracting, and vendor management processes to ensure operational effectiveness

• Develop funding proposals, business reviews, and governance materials for executive stakeholders

• Maintain accurate reporting and operational metrics that support planning and decision-making

Reporting and Stakeholder Management

• Develop and maintain program dashboards, reporting mechanisms, and performance metrics to enable effective decision-making

• Deliver concise, accurate, and actionable status reporting for leadership, highlighting progress, risks, dependencies, and key decisions

• Maintain governance documentation, decision logs, action tracking, and program records

• Serve as a trusted point of coordination and communication across engineering, product, finance, leadership, and partner teams

• Facilitate stakeholder alignment through structured communication and transparent reporting

Operational Excellence and AI-First Ways of Working

• Drive adoption of automation, tooling, and process improvements to increase operational efficiency and reduce manual effort

• Leverage AI-enabled capabilities and program management tools to streamline reporting, tracking, documentation, and workflow management

• Continuously evaluate operational processes and recommend improvements that enhance delivery effectiveness and organizational scalability

• Promote data-driven decision-making through delivery analytics, operational metrics, and program insights

• Champion efficient operating practices that allow teams to focus on high-value work and strategic outcomes

Qualifications

Required

• Proven years of experience in technology program management, delivery management, or related roles within software, platform, or technology organizations

• Proven experience leading complex cross-functional programs involving multiple teams, stakeholders, and dependencies

• Strong expertise in agile delivery methodologies, program governance, risk management, and operational planning

• Demonstrated experience managing budgets, forecasts, resource planning, and financial reporting

• Advanced proficiency with Jira and related program management, planning, and reporting tools

• Strong analytical and problem-solving skills with the ability to translate data into actionable insights

• Excellent written and verbal communication skills, including experience supporting executive stakeholders

• Experience incorporating AI-enabled tools and automation into day-to-day program management practices

Preferred Qualifications

• Experience supporting incubation, transformation, innovation, or emerging technology programs

• Experience working with executive governance forums, investment processes, and funding reviews

• Experience building and managing operational dashboards, performance reporting, and delivery analytics

• PMP, SAFe, Agile, or equivalent program management certification

• Experience working within AI, cloud, platform engineering, developer productivity, or technology platform organizations

Equinix Values

At Equinix, we believe diverse perspectives drive better outcomes. We are committed to fostering an inclusive environment where employees are empowered to innovate, collaborate, and grow their careers.

We welcome individuals who are passionate about operational excellence, continuous improvement, and enabling teams to deliver meaningful business impact through technology.

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual

Poland - Warsaw Office WAO : 223,000 - 368,000 PLN / Annual

Canada - Toronto Office TRO : 131,000 - 181,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is a new position within our organization.