GLOBAL CUSTOMER CARE AND EXPERIENCE

Transforming customer experience

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About Equinix

Lead the charge in customer excellence

Our Global Customer Care and Experience (GCCX) organization is dedicated to providing exceptional support and ensuring a seamless customer journey, partnering closely with sales, revenue operations and marketing teams to facilitate and accelerate our customers' digital transformation journey.

Join our GCCX team and be a part of our mission to keep the customer at the center of everything we do!

Join Equinix talent network

Our culture

Equinix remains steadfast in its commitment to create a thriving workplace where we foster belonging for all—where every one of our colleagues is valued and respected for who they are and what they contribute. We recognize the value of diversity of thoughts, perspectives and lived experiences to our business and our customers.

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Open Roles!

Are you ready to drive growth with an industry-leading tech pioneer? Check out current Equinix opportunities and join us in delivering great customer service experience for our global partners.

Titre	Job Type	Job Level	Recruiter	Job Family	Work Shift	Identificateur de réquisition	Ville	Etat	Pays	Emplacement	Département	Catégorie	Sommaire	Type d'emploi
Customer Success Manager 2	Regular	12 - Intermediate	Barry Mesa	Customer Success		JR-154272	Manila	National Capital Region (Manila)	Philippines	Philippines	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and ev...	Full time
Global Customer Success Manager 4, Platform Alliance	Regular	14 - Expert	Barry Mesa	Customer Success	No (Singapore)	JR-154133	Kowloon. Singapore		Hong Kong. Singapore	Hong Kong. Singapore	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Support Agent - German speaker	Regular	02 - Developing	Saphira Peerbocus-Brown	Customer Success	Yes (Poland)	JR-153444	Warsaw		Poland	Poland	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Success Manager 2	Regular	12 - Intermediate	Saphira Peerbocus-Brown	Customer Success	No (Poland)	JR-153680	Warsaw		Poland	Poland	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Success Manager 2	Regular	12 - Intermediate	Barry Mesa	Customer Success	WORK_SHIFT-3-463	JR-153945	Kuala Lumpur	Selangor	Malaysia	Malaysia	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Success Manager	Regular	12 - Intermediate	Barry Mesa	Customer Success	No (Indonesia)	JR-153946	Jakarta	Jawa Barat	Indonesia	Indonesia	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Success Manager 2 - Dutch Speaking	Fixed Term	12 - Intermediate	Saphira Peerbocus-Brown	Customer Success	No (Poland)	JR-153894	Warsaw. Madrid	Madrid	Poland. Spain	Poland. Spain	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Success Manager 1	Regular	11 - Entry	Vanessa Fischer	Customer Success	No (Poland)	JR-153847	Warsaw		Poland	Poland	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time
Customer Success Manager 3	Regular	13 - Specialist	Barry Mesa	Customer Success		JR-152982	Manila	National Capital Region (Manila)	Philippines	Philippines	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time

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