GLOBAL CUSTOMER CARE AND EXPERIENCE

Transforming customer experience

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About Equinix

We power the world's digital leaders

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Curious minds make bold decisions

Our Global Customer Care and Experience (GCCX) organization is dedicated to providing exceptional support and ensuring a seamless customer journey, partnering closely with sales, revenue operations and marketing teams to facilitate and accelerate our customers' digital transformation journey.

Join our GCCX team and be a part of our mission to keep the customer at the center of everything we do!

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Be fulfilled

We champion potential and celebrate success together. You will be surrounded by opportunities to develop—personally and professionally—with the support of Equinix and members of your team. Bring your unique perspectives and contributions to help us make bold decisions, become aware of biases and remove any barriers that still exist.

Experience the magic of Equinix as you scale your career. We believe that everyone should feel they are safe, they matter and they belong. We are here to help you unlock your potential.

Join our talent network

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Open Roles!

Are you ready to drive growth with an industry-leading tech pioneer? Check out current Equinix opportunities and join us in delivering great customer service experience for our global partners.

Title	Job Type	Job Level	Recruiter	Job Family	Requisition Identifier	City	State	Country	Location	Department	Category	Summary	Employment Type	Level
Customer Support Agent	Regular	02 - Developing	Barry Mesa	Customer Success	JR-148341	Manila		Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3
Team Lead, Customer Support	Regular	22 - Sr Supervisor	Barry Mesa	Customer Success	JR-148344	Manila		Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	M1
Global Service Desk (Open to New Grads)	Regular	02 - Developing	Barry Mesa	Customer Success	JR-148343	Manila		Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3
Global Service Desk Analyst	Regular	02 - Developing	Barry Mesa	Customer Success	JR-148342	Manila		Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3
Global Service Desk Agent (Tokyo) - グローバルサービスデスク（東京）	Regular	02 - Developing	Masashi Toyoda （豊田将志）	Customer Success	JR-146173	Shinagawa-ku	Tokyo	Japan	Japan	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3
Customer Success Manager 3	Regular	13 - Specialist	Suzy Ang	Customer Success	JR-147940	Singapore		Singapore	Singapore	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	B3
Customer Success Manager 2	Regular	12 - Intermediate	Suzy Ang	Customer Success	JR-147887	Singapore		Singapore	Singapore	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	B2
Customer Support Agent - French Speaking	Regular	02 - Developing	Vanessa Fischer	Customer Success	JR-147506	Warsaw		Poland	Poland	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3
Customer Support Agent - Italian Speaking	Regular	02 - Developing	Vanessa Fischer	Customer Success	JR-147507	Warsaw		Poland	Poland	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3

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