GLOBAL CUSTOMER CARE AND EXPERIENCE

Transforming customer experience

Begin Job Search

About Equinix

We power the world's digital leaders

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Curious minds make bold decisions

Our Global Customer Care and Experience (GCCX) organization is dedicated to providing exceptional support and ensuring a seamless customer journey, partnering closely with sales, revenue operations and marketing teams to facilitate and accelerate our customers' digital transformation journey.

Join our GCCX team and be a part of our mission to keep the customer at the center of everything we do!

Adult, Female, Person, Woman, Head, Face, Ring, Male, Man, Happy

Person, Glasses, Chair, Mobile Phone, Face, Head, Smile, Executive, Coat, Pen

Be fulfilled

We champion potential and celebrate success together. You will be surrounded by opportunities to develop—personally and professionally—with the support of Equinix and members of your team. Bring your unique perspectives and contributions to help us make bold decisions, become aware of biases and remove any barriers that still exist.

Experience the magic of Equinix as you scale your career. We believe that everyone should feel they are safe, they matter and they belong. We are here to help you unlock your potential.

Join our talent network

First Name (필수의) bcac4786

Last Name (필수의) 9b4eff90

Email (필수의) 83fca842

Upload your resume/CV here for consideration (필수의) 83127190

너 말고?

당사는 귀하가 관심을 가질 만한 경력 정보를 보낼 목적으로 귀하가 제공한 정보를 보관합니다. 이메일 주소를 제출함으로써 귀하는 이 목적과 당사의 개인정보 보호 및 약관에 동의함을 확인합니다. 정보 수신을 중단하려면 언제든지 구독을 취소할 수 있습니다.

감사합니다!

Open Roles!

Are you ready to drive growth with an industry-leading tech pioneer? Check out current Equinix opportunities and join us in delivering great customer service experience for our global partners.

직책	채용 형식	Job Level	Recruiter	Job Family	요청서 식별자	도시	상태	국가	위치	학과	범주	요약	고용 유형	수평
Customer Support Agent	Regular	02 - Developing	Barry Mesa	Customer Success	JR-148341	Manila		Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3
Team Lead, Customer Support	Regular	22 - Sr Supervisor	Barry Mesa	Customer Success	JR-148344	Manila		Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	M1
Global Service Desk (Open to New Grads)	Regular	02 - Developing	Barry Mesa	Customer Success	JR-148343	Manila		Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3
Global Service Desk Analyst	Regular	02 - Developing	Barry Mesa	Customer Success	JR-148342	Manila		Philippines	Philippines	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3
Global Service Desk Agent (Tokyo) - グローバルサービスデスク（東京）	Regular	02 - Developing	Masashi Toyoda （豊田将志）	Customer Success	JR-146173	Shinagawa-ku	Tokyo	Japan	Japan	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3
Customer Success Manager 3	Regular	13 - Specialist	Suzy Ang	Customer Success	JR-147940	Singapore		Singapore	Singapore	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	B3
Customer Success Manager 2	Regular	12 - Intermediate	Suzy Ang	Customer Success	JR-147887	Singapore		Singapore	Singapore	Customer Success Management	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	B2
Customer Support Agent - French Speaking	Regular	02 - Developing	Vanessa Fischer	Customer Success	JR-147506	Warsaw		Poland	Poland	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3
Customer Support Agent - Italian Speaking	Regular	02 - Developing	Vanessa Fischer	Customer Success	JR-147507	Warsaw		Poland	Poland	Global Service Desk	Customer Success	Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...	Full time	S3

Hear from our employees

Recent Articles

Lighting, Face, Head, Person, Smile, Solo Performance, Computer, Electronics, Purple, Tablet Computer

Culture
Equinix Careers
Global Solutions Architects (GSA)
technical sales

Fostering innovation, partnership and digital growth

In today's interconnected and rapidly evolving digital landscape, businesses are constantly seeking innovative solutions to craete competitive advantage and achieve their objectives and reach new milestones. At the heart of...

Adult, Female, Person, Woman, Purple, Solo Performance, Lighting, Dancing, Glasses, Mobile Phone

Equinix Careers
Indonesia

Meet our Equinix Indonesia team: Driving digital transformation in the Archipelago

As Equinix continues its expansion in Indonesia, we are excited to introduce some of our leaders who will play a key role in enabling digital transformation in the country. With...

Body Part, Hand, Person, Holding Hands, Adult, Female, Woman, Head

APAC
Culture
Sales Engineering
technical sales

Doting mum or amazing sales engineer? Both!

Being a working mum can be a quite the juggling act. With the joy of watching your child grow up and the thrill of achieving goals at work, you’ve also...