Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

Job Summary

Responsible for delivering Core Advisory Services to an assigned larger scale and complex client group or multiple groups (functions or countries).  This role delivers manager support in employee ‘difficult moments that matter’ and in executing employee impacting changes and programs for their allocated client area.  With key responsibility for ensuring our approaches are compliant with Equinix policies and procedures and legislative / compliance requirements in line with our Equinix values. Acting as a trusted support and partner to the leader in the designated client areas or portfolio of clients. 

Employee Matters

• Guide and advise managers in the management of employee matters - employee performance, conducts cases, concerns (grievances) and terminations. 
• Coach and develop managers in employee matters building their understanding, capability and confidence to identify & prevent or address and manage matters  
• Develop guides & training packs to support the upskilling of managers in handling of employee related matters.
• Handle HRS escalations – provides answers / guidance on complex matters as escalated by HRS, build knowledge and understanding of HRS in doing so. 
• Manage employee investigations for our non-complex cases.

Program & Process execution and support 

• Support delivery of annual cyclical activities - GPS, etc and work with leaders to interpret PULSE (engagement survey) results, support managers in creating actions plans; partner with respective CoE’s.
• Lead on the end-to-end execution of org or terms and condition changes for designated client area.
• Partner with business leaders, and other HR functions to execute implementation of HR products and solutions (includes change management). 

Compliance and Policies 

• Develop HR policies and handbooks ensuring compliance with relevant legislative employment requirements. Assist the business in understanding and navigating employment legal requirements in market including representative bodies (where applicable). 
• Responsible for non ‘centralizable’ local geographical compliance activities – eg local government or state submissions / annual reporting / formal representative body (workers council or unions) discussions.

Data and Insights 

• Provide data analytics and data driven insight on people metrics, including on employee relations cases. 
• Review exit interview data - identifying issue and insights which will help the business in addressing scale and succession challenges​.

Delivery & Leadership Support 

• Support leader with execution of functional HR strategy, plans and objectives; Support delivery of programs (e.g., GPS, talent reviews), and execution of people plans based on outcomes of programs.
• Participate in country or regional leadership teams for respective functions.  
• Coach & Influence senior leaders in execution of business delivery and people plans.