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Job Summary

Responsibilities

Review / Approvals / Escalations

• Reviews and approves security best practices for networks, systems, and applications

• Acts as a more senior escalation point for approving or rejecting security architecture requests

• Acts as escalation point for resolving complex customer security inquiries in partnership with Operations teams

• Reviews, analyzes, provides recommendations and may decide on acceptance or rejection of audit controls

Management Reporting

• Collects, analyzes, organizes and presents data on projects and operations to senior management

• Executes against operational KPIs

Process/Policies/Standards

• Creation/refinement of efficient processes, standards, and policies

• Monitors violations, and designs a remediation plan to ensure adherence

Road Map/Planning

• Provides input and makes recommendations for compliance road-map

• Responsible for developing and communicating a roadmap of projects and initiatives to project/functional stakeholders

Project/Program Management

• Responsible for producing and/or validating project plans, provided by project managers & technology professionals

• Responsible for ensuring projects deliver on time and budget by holding contributors accountable for delivering on project milestones and deliverables

• Responsible for identifying project execution risks and project-related issues, suggesting mitigation plans for resolution to management

• Responsible for project resource allocation and management and budget management

Stakeholder Management

• Responsible for providing comprehensive input to stakeholders to support decision making

• Proactively communicates issues and risks and escalate conflicts, proposing options for resolution

• Able to drive effective conflict resolution between stakeholders

• Manages all stakeholder communications with respect to project and operations status

• In addition to building effective working relationships with stakeholders, the manager partners with stakeholders to execute against agreed-upon commitments

• Responsible for managing stakeholder escalations/priority shifts to resolution and/or senior management escalation

Vendor Management

• Assists vendor resources with onboarding activities through all Equinix channels, ensuring vendor resources have appropriate workspace, system access, and tools

• Manages/leads individual consulting resources, as assigned

• Identifies initial commercial implications for vendor selection and performs initial due diligence

• Provides inputs for vendor negotiations

• Manages approved vendor relationships

• Monitors and reports on delivery of vendor deliverables

Domain Experience

• Identify changes needed in data center infrastructure design and configurations vital to achieving the technology organization goals

• Analyzes network & IT/OT system response and determines tuning recommendations to improve performance, adhere to capacity management expectations, and provide performance management reporting

• Lead effective issue identification and resolution processes; Serve as a senior escalation point for all data center network and IT/OT security operations issues with a degree of quality that results in absolute root-cause determination and drive vendor partners to provide quality assurances by requiring immediate bug fixes, software updates, etc.

• Perform advanced tier 3 support, to include but not limited to: troubleshooting, off-hour maintenance activities, problem resolution, and on-call rotation while ensuring all activities will adhere to the services change management policy

• Perform capacity planning of all systems and environments; ensure that upgrades are completed on a standardized basis

• Build and maintain documentation as it relates to IT/OT systems, design, configuration, support and processes

• Create and maintain playbooks and remediation plans ensuring that these are tested and updated regularly

• Design and develop solutions and OT requirements based on business unit needs; make recommendations on investments in network hardware and services

• Evaluate new technologies and recommend future strategies to Management

Qualifications

• 7+ years experience

• SANS security certification is a Plus (GICSP…etc.)

• Experience in Python, PowerShell is a must Java, Java Script, SQL a nice to have

• A recognized university degree in Computer Science, Computer/Electrical Engineering, Information ·Technology or equivalent

• Have at least 5 complete years of relevant working experience with implementation / deployment / securing ·ICS/OT/IT systems

• Multiple year experience of Operational Technology systems both Physical Security and HVAC/BMS systems and their architecture, vulnerabilities and remediation

• Experience and knowledge of traditional security controls and technologies, such as: Security Information and Event Management (SIEM) systems; Intrusion Detection/Prevention systems (IDS/IPS); Public Key Infrastructure (PKI), Identity and Access Management (IDAM) systems; Antivirus software and Firewall; Privilege/vulnerability and threat management; Operational Support Systems

• In addition to newer offerings such as: Endpoint Detection and Response (EDR); Information Protection; Security Automation and Orchestration

• Well-rounded knowledge of system and network security techniques and standards, NIST CSF, 800-53, 800-82

• Experience with ICS/OT system communications protocols (TCP/IP, UDP IP, HTTP, FTP, SFTP, USB, MODBUS TCP, PROFIBUS, BACNET, RS 232/485, XMPP)

• Experience in data visualization using Power PI or Tableau is a nice to have

• Travel on overseas assignment as the need arises

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.