Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary:

Critical Facilities Engineer performs facility and infrastructure electrical maintenance, site administration and incident support. Ideally applicants will have meaningful understanding of our critical infrastructure technical knowledge to adjust to the role quickly, enabling you to work on assignments that are at times sophisticated, requiring judgement in resolving issues or making recommendations.

Responsibilities:

1) Facility/Infrastructure Maintenance

• Performs preventative maintenance checks, repairs, and installations on-site to critical facility components

• Monitors the Building Monitoring System (BMS) and responds timely to alarms according to standard operating procedures

• Assists more senior staff in higher facility repairs and corrective maintenance measure

• Operates plumbing, fire suppression, and safety systems, under the supervision of more senior technical staff

• Normally follows established procedures on routine work, requires instructions only on new assignments

2) Vendor Support

• Coordinates with vendors to ensure maintenance activities are carried out as per Equinix's requirements

• Supports the work order approval process for service providers on routine maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out

• Ensures vendor maintenance activities are carried out as per Equinix's standard operating procedures

3) Site Administration & Incident Support

• Performs site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts

• Uses acquired job skills in following operating procedures to support on-site administration

4) Work Orders & Additional Projects

• Completes semi-routine work requests and circuit installations.

• Follows established procedures with trouble shooting and maintaining office equipment (if necessary); supports auxiliary equipment and machines

• Assists more senior staff with responding on-site incidents and acts as directed

5) Collaboration

• Collaborates with others to resolve facility incidents.

• Provides assistance to more senior staff on infrastructure projects

• Informs collaborators of inventory needs to maintain stock levels of parts and equipment

Qualifications:

• Typically 1-2 years of proven experience in the datacenter industry

• Diploma/Bachelor's degree in an Electrical engineering

• Willingness to work on rotating shifts

• Ability to work independently and as part of a team

• Excellent communication and interpersonal skills