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Job Summary

As Corporate Real Estate (CRE) Associate, your primary focus will be to deliver exceptional customer experiences, create a vibrant workplace community, and ensure the smooth delivery of CRE services at our new Dallas hub location. This role includes oversight of day-to-day corporate office operations including supporting management of an on-site cafe.

Responsibilities

Operations

• Responsible for overall security and safety of the office
• Know and be able to implement emergency response plans
• Act as an emergency point of contact out of hours
• Promptly address customer tickets, ensuring no dead ends and immediate communication with customers in case of delays
• Ensure daily floor walkthroughs are conducted, checking that the site meets Operational Excellence standards and fulfills the needs of customers and visitors 
• Maintain proactive maintenance program and ensure timely reactive repairs with minimal site disruption
• Assist with development and management of site budget
• Support business continuity for the location
• Accountable for compliance with HSE regulations regarding statutory and building policies and procedures
• Implement safety and emergency preparedness policies and procedures with staff
• Conduct and lead annual fire drills, safety awareness and regular safety training
• Café and breakroom support of operations management  
• Assist with management all aspects of the on-site café vendor including budget, menu planning and food service quality control  
• Cultivate strong relationships with cafe management, addressing concerns promptly and fostering a collaborative environment 
• Utilize customer feedback and analytics to enhance cafe offerings, organizing events and promotions to enrich the dining experience 
• Facilitate communication and engagement initiatives to promote cafe utilization and gather valuable feedback 
• Oversee office coffee, beverage and snack program and budget

Stakeholder management

• Establish and maintain relationship with business unit site leads
• Liaise with building property management and engineering
• Partner with counterparts in IT, AV, Network, Procurement, Security, and Accounts Payable

Vendor management 

• Oversee vendor selection, onboarding, and performance evaluation, nurturing positive partnerships for CRE services
• Ensure compliance with vendor contracts, service level agreements, and performance expectations  
• Manage procurement processes efficiently, optimizing cost-effectiveness and quality 
• Create and maintain purchase order compliance

Qualifications

• Minimum 5 years of experience in relevant field
• College graduate with a four-year degree or equivalent work experience required
• Proven experience in office/facilities management and vendor management
• Excellent verbal and written communication skills 
• Exceptional organizational and multitasking abilities, with a keen eye for detail 
• Strong interpersonal and communication skills, facilitating effective collaboration 
• Proficiency in office productivity tools and software for data analysis and reporting 

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.