Role Enablement Senior Manager

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

This is a hands-on consulting and thought-partnership role at the centre of Equinix’s AI-first transformation. The Senior Manager, Role Enablement partners directly with the Digital University lead to bring the Digital University strategy to life: building and deploying its components, and bringing the right parts of the organisation to the table to make it land.

You will be an agile consultant who works hands on keyboard, not from the sidelines. You will challenge, sharpen and extend our thinking across strategy, learning and experience design, measurement and AI-first ways of working, and you will be bold and innovative in how we enable people at scale.

Responsibilities

Strategic Partnership & Challenge

• Act as thought partner to the Digital University lead, challenging assumptions on strategy, prioritisation, design quality and impact

• Bring bold, innovative ideas and practical alternatives; help shape the Digital University vision and translate it into a delivery plan

• Share ownership of enablement for Digital University under DIO

Building & Deploying Digital University

• Co-build and deploy the components of the Digital University strategy, working iteratively with an agile mindset: iterate fast, test and adapt

• Design role-based learning pathways and end-to-end learner experiences and journeys

• Build pathways and content directly in the LMS and learning platforms

• Prototype new enablement experiences using AI tools and agents

Measurement & Insight

• Analyse data and build dashboards to track proficiency, adoption and impact

• Turn insight into clear recommendations and drive rapid programme adjustments

Cross-Functional Partnership

• Convene and align People/HR and Talent Development, learning teams, IT/Digital and platform owners, business function and DIO leaders, and external vendors

• Work cross-functionally to bring the right players to the table and keep them engaged through delivery

Qualifications

Essential

• 10+ years of experience in enablement, workforce transformation, change or learning, with a strong consulting orientation

• Broad experience across enablement, workforce transformation, content delivery and experience design, with deep expertise in as many of these as possible

• Proven track record of delivering enablement or learning programmes at enterprise scale

• Hands-on and self-sufficient: comfortable building pathways, content, prototypes and dashboards yourself

• Ability to challenge and influence senior stakeholders constructively and to work across functions without formal authority

• Agile mindset: comfortable iterating quickly, testing ideas and adapting

Highly Desirable

• Consulting firm experience (transformation, change or learning practice)

• Experience on AI adoption or digital transformation programmes

• Experience with LMS / LXP platforms and learning analytics

• Background in global, matrixed organisations

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 142,000 - 212,000 CAD / Annual

United States - Dallas Infomart Office DAI : 138,000 - 208,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is a new position within our organization.