Manager, Software Development Engineer

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Job Summary

Equinix is looking for a Manager, Software Engineer to lead the team that builds and supports our channel and partner systems. The platforms include Salesforce Partner Relationship Management (PRM), Partner Engagement Management (PEM), and ChannelScaler, and together they cover how partners onboard, register deals, create their own quotes, co-sell with us, and get paid.

This is a hands-on management role. You will lead the engineers, and you will also design solutions across the full stack, review code, and build alongside the team when needed.

Responsibilities

• Lead a team of engineers, including setting priorities, assigning work, and supporting their growth
• Own the technical roadmap for our channel and partner systems, and decide what we build custom and what we configure in the platforms we already have
• Work closely with Experience Product Managers (EPMs) and Product Owners (POs) to plan, prioritize, and deliver the roadmap
• Manage the PRM partner portal, including partner accounts and users, role-based access, and the sharing rules that keep each partner's data separate
• Develop PEM capabilities such as partner journeys, program tiers, certifications, and engagement scoring
• Build partner self-quoting so partners can configure products, apply pricing within approved discount limits, and submit quotes for approval on their own. Connect it to CPQ and order management so an approved quote becomes an order without manual re-entry
• Configure and extend ChannelScaler (or a similar platform), and keep it aligned with the Salesforce partner data model and Experience Cloud
• Build and maintain integrations between Salesforce, ChannelScaler or similar, CPQ, order management, finance and incentive systems, marketing automation, identity/SSO, and our data platforms
• Make sure partner data is accurate and consistent, so Sales and Finance are working from the same partner-sourced and partner-influenced numbers
• Troubleshoot integration failures, sync errors, data issues, and failed deployments across environments
• Establish engineering practices for code review, CI/CD, automated testing, releases, and documentation
• Partner with Channel Sales, Partner Programs, Marketing, Finance, Legal, Security, and Architecture, and manage vendor and system integrator work

Qualifications

Required Qualifications

• 8+ years of Salesforce development experience, including at least 3 years managing engineers
• Strong Salesforce development skills, including Apex, Lightning Web Components, Flows, and REST/SOAP APIs
• Full-stack understanding of how the partner platform fits together, from the portal user interface and Salesforce data model to APIs, integrations, and deployment pipelines
• Hands-on experience with PRM and Experience Cloud partner portals, including partner data models, sharing, and security
• Working knowledge of channel processes such as partner onboarding, tiering, deal registration, self-quoting, MDF, and incentives
• Experience implementing, configuring, or integrating a channel or partner management platform (ChannelScaler or similar)
• Integration experience with REST/SOAP APIs and an iPaaS or orchestration platform such as MuleSoft, Boomi, or Openprise
• Ability to take ownership of a problem, find issues early, and follow fixes through to production
• Salesforce certifications: Platform Developer I/II, Experience Cloud Consultant, Sales Cloud Consultant

Preferred Qualifications

• Experience with indirect sales at an enterprise B2B or technology company, including resellers, distributors, alliances, and co-sell
• Direct ChannelScaler experience is a plus, including administration, configuration, and Salesforce integration
• CPQ experience, especially partner-facing quoting and order-to-cash integrations
• Experience with partner analytics and reporting, such as CRM Analytics or Tableau
• Experience building and deploying Agentforce agents or other AI automation in partner workflows
• Familiarity with Salesforce CI/CD (SFDX, Git-based deployment), version control, and automated testing
• Experience leading full-lifecycle implementations and Salesforce org migrations
• Experience managing partner data in a global, regulated environment, including GDPR
• Salesforce Application Architect, Agentforce Specialist, or related advanced certifications

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 158,000 - 238,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.