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A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary – Manager, Sales Strategy and Operations (People Manager)

The Manager, Sales Strategy and Operations is a people manager responsible for leading a team that executes critical operational activities across the Delivery Operations organization.

This role ensures consistent enforcement of the Global Sales Compensation Plan, bookings compliance, and cross-regional operational processes, while driving day-to-day execution, coordination, and service delivery.

The role manages a team accountable for sales compensation enforcement, bookings compliance, cross-regional assignments, splits automation development and testing, and Sales helpdesk support. The manager provides clear direction, prioritization, and oversight to ensure timely, accurate, and compliant execution of these activities, balancing operational rigor with responsiveness to business needs.

This position owns the day-to-day execution and coordination of team activities, ensuring alignment with broader Delivery Operations objectives and dependencies. The manager acts as an escalation point for complex or sensitive sales-related issues, supporting the team in troubleshooting, decision-making, and resolution, while also directly engaging in higher-impact or cross-functional escalations as needed.

In addition to operational leadership, the Manager, Sales Strategy and Operations plays an active role in process optimization and alignment, identifying gaps, inefficiencies, and opportunities to improve scalability, consistency, and control. The role partners closely with Sales, Finance, IT, and other operational teams to drive alignment across regions and functions, support automation initiatives, and ensure smooth execution of global processes.

Operating with established policies and frameworks, the manager translates functional objectives into clear team priorities, monitors performance, and ensures adherence to standards. Decisions and execution quality can have material financial, operational, and employee impact, requiring strong judgment, accountability, and disciplined leadership.

The role collaborates extensively with cross-functional stakeholders and peer leaders, effectively communicating priorities, risks, and outcomes. Through active people management, coaching, and operational leadership, this role ensures the team delivers reliable execution while continuously improving how work is done across the Delivery Operations organization.

Qualifications

• Proven years experience preferred

• Bachelor's degree required

 

 

The targeted pay range for this position in the following location is / locations are:

Poland - Warsaw Office WAO : 173,000 - 277,000 PLN / Annual

Canada - Toronto Office TRO : 99,000 - 149,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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