Global Integrated Talent Operations Lead

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Global Integrated Talent Operations Lead will shape and run the operational engine behind Integrated Talent Solutions. This role connects strategy to execution across our operating model, global processes, technology roadmap, performance and change portfolio.

This is a senior individual contributor role with no direct reports. You will work across Integrated Talent Solutions and partner closely with People Technology, HR Operations, People Analytics, Finance, Legal, Privacy, Security and Procurement. Success will depend on your ability to lead through expertise, influence and disciplined execution.

We are looking for a practical systems thinker who can simplify complexity, connect work that sits across different teams and turn ambitious ideas into changes that work in practice.

Responsibilities

Lead the ITS operating model

• Translate the ITS strategy into a clear global operating model, with defined ownership, decision rights, interfaces and ways of working

• Maintain an integrated roadmap of the major capabilities and changes landing across ITS, making dependencies, risks and impact visible

• Lead priority cross-functional initiatives from problem definition through implementation, adoption and measurable results

Shape the future of global talent operations

• Design and continuously improve end-to-end talent processes, removing unnecessary handoffs, duplication and recurring points of failure

• Establish practical global standards, service expectations and governance while allowing for justified regional or business variation

• Use data, user feedback and root-cause analysis to solve systemic problems and improve the recruiter, hiring manager and candidate experience

Shape technology, automation and AI enablement

• Represent ITS as the business owner for the talent technology roadmap, partnering with People Technology and product teams to prioritize the problems and outcomes that matter most

• Identify and scale automation and AI opportunities that remove low-value work, improve decisions and create capacity

• Define business requirements, success measures and adoption needs, ensuring solutions are tested against real workflows before they scale

• Support technology and vendor decisions by connecting user need, cost, risk and expected value

Turn performance data into action

• Create operating rhythms that help ITS leaders see performance, make trade-offs, resolve risks and hold work to account

• Partner with Talent Intelligence, People Analytics and Finance to connect demand, capacity, productivity, experience, quality, cost and talent outcomes

• Translate operational data into clear recommendations and track whether major changes deliver the intended value

Connect the work and drive adoption

• Work across Hiring Innovation and Velocity, Talent Intelligence, Talent Marketplace, functional talent delivery and onboarding to strengthen how the work connects end to end

• Build alignment across senior stakeholders with different priorities and drive decisions through evidence, judgment and constructive challenge

• Create practical playbooks, communications, enablement and feedback loops that help new ways of working take hold

• Represent the ITS operational perspective in broader People and enterprise programs, surfacing talent implications and dependencies early

Qualifications

• Significant experience in talent operations, recruiting operations, HR transformation, product operations, enterprise program leadership or a related field

• A track record of translating complex strategy into practical operating models, processes and cross-functional delivery

• Strong knowledge of modern talent acquisition or talent practices and a clear point of view on how the function must evolve

• Experience shaping technology-enabled change in partnership with technical teams. Workday Recruiting experience is helpful but not required

• Practical understanding of automation and AI, including where these capabilities add value and where human judgment or stronger controls remain essential

• Strong analytical and commercial judgment, with the ability to frame choices, evaluate trade-offs and make clear recommendations

• Proven ability to influence senior stakeholders and lead across organizational boundaries without direct authority

• Excellent written and verbal communication, with the ability to make complex issues understandable and actionable

• You combine strategic thinking with a willingness to get close to the work

• You bring a point of view, listen well and challenge constructively

• You create clarity, bring the right people together and follow through from decision to adoption

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

Canada - Toronto Office TRO : 139,000 - 209,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is a new position within our organization.