Director, Product Management

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A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

This high-visibility Director role leads the product strategy and execution for Equinix's Capacity Goals program — specifically focused on identifying and unlocking additional sellable capacity across the data center portfolio and standardizing the calculations and methodologies used to measure and report on capacity. The Director will manage a team of 3–5 Product Managers and work cross-functionally with Data Center Operations, Sales/Sales Engineering, Finance/Planning, and Engineering/Software Development to define what sellable capacity means, how it is measured consistently, and how it can be grown. This is a balanced role requiring both strategic vision and hands-on program delivery.

Responsibilities

Team Leadership

• Leads and develops a team of 3–5 Product Managers focused on capacity goal-setting, sellable capacity identification, and calculation standardization

• Provides day-to-day direction, coaching, and prioritization guidance to the team; sets clear expectations and holds team members accountable to outcomes

• Responsible for performance management including GPS assessments, Total Rewards allocations, and hire/fire decisions and recommendations

• Drives talent development through quarterly career conversations, individual development plans, and succession planning

• Models Equinix Culture and Values; fosters a collaborative, high-accountability team environment

Capacity Strategy & Sellable Capacity Growth

• Owns the product vision and roadmap for identifying, quantifying, and unlocking additional sellable capacity across Equinix's data center portfolio

• Leads analysis of existing infrastructure to surface underutilized or stranded capacity opportunities, partnering with Data Center Operations and Engineering to validate and prioritize

• Develops and champions frameworks and methodologies for evaluating sellable capacity that are consistent, defensible, and scalable across regions

• Collaborates with Sales and Sales Engineering to understand demand signals and align capacity availability strategies to revenue opportunities

• Drives go-to-market alignment for new or unlocked capacity, ensuring Sales teams have the tools and visibility needed to sell effectively

Capacity Calculation Standardization

• Leads the effort to define, document, and socialize a standardized methodology for how sellable capacity is calculated across all markets and data center types

• Partners with Finance/Planning to ensure capacity calculations align with financial forecasting models and business planning processes

• Works with Engineering/Software Development to translate standardized definitions into tooling, dashboards, and reporting systems

• Establishes governance processes to maintain calculation consistency as the portfolio evolves and new capacity types emerge

• Acts as the authoritative product voice on what 'capacity' means across internal teams — resolving definitional conflicts and driving toward a single source of truth

Cross-Functional Alignment & Stakeholder Engagement

• Proactively engages with Director and VP-level stakeholders across Data Center Operations, Sales/Sales Engineering, Finance/Planning, and Engineering to drive alignment on capacity strategy and priorities

• Serves as the primary product point of contact for high-visibility capacity initiatives; communicates roadmap, progress, and risks clearly to senior leadership

• Coordinates with cross-functional leadership to remove blockers, resolve conflicts, and keep capacity programs on track

• Builds trusted partnerships across functions; influences without authority to drive outcomes that span organizational boundaries

Product Development & Domain Expertise

• Mentors the team in rigorous product definition — translating complex capacity and infrastructure concepts into clear requirements and measurable outcomes

• Serves as an internal thought leader on capacity planning, measurement, and optimization; regularly engages with stakeholders to explain methodology, strategy, and portfolio implications

• Evangelizes the capacity goals program internally, building organizational understanding and buy-in for standardization efforts

Process, Policies & Standards

• Defines and drives adoption of processes and standards for capacity calculation, goal-setting, and reporting across all relevant teams

• Establishes measurement standards and compliance checkpoints to ensure consistency in how capacity is tracked and reported

• Continuously identifies opportunities to improve process quality, reduce manual effort, and increase accuracy in capacity data

Resource & Budget Management

• Ensures resource allocation across the team is aligned to Equinix's capacity priorities and highest-impact initiatives

• Works closely with cross-functional leads and project managers to track utilization across the capacity program portfolio

• Identifies and proactively escalates potential budget shortfalls or resourcing gaps; provides input to annual budget planning

Qualifications

• 10+ years of product management or related experience, with at least 3 years in a people management role

• Demonstrated experience driving cross-functional programs with high organizational visibility and complexity

• Strong analytical background; comfortable working with data, defining metrics, and driving standardization of methodologies

• Experience in data center, infrastructure, real estate, or capacity planning domains strongly preferred

• Proven ability to influence VP and Director-level stakeholders across Operations, Finance, Sales, and Engineering functions

• Excellent written and verbal communication skills; able to translate technical and operational complexity into clear executive narratives

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 166,000 - 248,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is a new position within our organization.