Most industries are facing digital transformation imperatives, but perhaps none of them are as pressing or complex as that of travel and transportation. To say the least, the past two years have been chaotic for the industry, starting with a near-total shutdown in early 2020 and continuing through a promising yet uneven recovery in 2021. Even today, business and international travel have a long way to go to normalize: a Deloitte Corporate Travel Survey found that only 54% of companies expect their business travel spending to return to 2019 levels by the end of 2022. Industry leaders can’t control fluctuating…

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