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Financial Services SaaS Provider Optimizes Customer Experience

Ankit Parikh

A national financial services provider wanted to improve the overall customer experience for its Software as a Service (SaaS) solution by taking a different approach with its existing private connections. The first step was to deploy its services on Platform Equinix® to optimize onboarding new customers. This involved setting up a test environment where its customers would use Network Edge and Equinix Fabric™ to connect to the company’s SaaS solution directly and securely. Testing its services on Platform Equinix gave the company a better understanding of how it could more effectively support customers and reduce network setup and connectivity costs…

The post Financial Services SaaS Provider Optimizes Customer Experience appeared first on Interconnections - The Equinix Blog.

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Posted by Ankit Parikh on Mar 31, 2022

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