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Job Summary

Responsibilities

Product Lifecycle Management

• Defines, develops and manages the lifecycle of a product from concept to launch to end of life

Own the customer and employee experience for Sales in Lead to Quote value stream

• Gather the voice of the customer and employees regarding process and system interactions

• Apply user-centered design principles and practices to Sales lead to quote process, policy, and system transformation, management, and improvement 

• Capture customer and employee business requirements into Epics

• Minimize end user disruption through evolutionary UI change where possible

• Communicate and train process and UI change where necessary

Define Lead to Quote Experience vision and roadmaps 

• Develop overall Sales LTQ experience vision, including target company process, policy, and tooling in collaboration with key customer, product management and operations stakeholders 

• Partner with upstream and downstream teams to deliver continuous and optimal end to end experience 

• Document business process and system interactions within quoting and agreement domains. Manage contracts with upstream and downstream domains and users

• Develop strategy and process roadmap, driving to holistic solutions 

• In collaboration with key stakeholders, envision the targeted experience and identify business outcomes 

Market, Competitive and Customer Analysis

• Identifies competitive and alternative offerings in the market and assesses their strengths and weaknesses to develop a strategy for winning against the competition

• Conducts market demand analysis to help guide strategic direction related to new exchange providers, new data center locations and new capabilities

Business Case Development

• Creates and collaborates on the financial business models, conducts compelling business opportunity reviews with the executive leadership team

Product Performance

• Uses tools and data analytics products to draw insights from usage and inform product improvements

Cross Functional Collaboration

• Effectively maintains and utilizes relationships with key stakeholders throughout the company

• Ensures alignment in cross-functional priorities

New Partner Identification and Engagement

• Identifies, vets and recommends partners to enhance the product

Stakeholder Management

• Manages stakeholder expectations within and/or across functions

• Identifies and proactively includes correct stakeholders and communications effectively

• Understands stakeholder needs and builds effective relationships

• Utilizes effective methods of communication with stakeholders, varying approach accordingly

Qualifications

• Bachelor's degree preferred

• 5+ years of experience owning and delivering products

• Strong leadership skills and the proven ability to drive organizational change

• Strong communication skills with ability to align the organization on complex technical decisions

• Active coach and mentor whose goals are to grow and maximize team potential

• Experience managing geographically distributed teams

Knowledge

• Agile Development & Methodologies, preferably in large organizations

• Sales process and sales support structuring

• Product Vision and Roadmap Creation

• Experience with quote to cash systems and transformation

• Prioritization, planning and backlog management

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.