Who are we?

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

About the Role

Are you detail-oriented, analytical, and passionate about driving financial health through smart credit and collections strategies? Join our dynamic Finance team as a Credit Collection Analyst, where you'll play a key role in optimizing cash flow, minimizing risk, and supporting business growth. This is a fantastic opportunity to work cross-functionally, solve complex challenges, and make a measurable impact.

Key Responsibilities

Credit & Collections Strategy

• Analyze customer creditworthiness and recommend credit limits within established guidelines.

• Support the development and implementation of credit and collections policies to improve receivables and reduce aged balances.

• Collaborate with Sales, Legal, and Account Executives to resolve credit issues and support strategic customer relationships.

Customer Engagement & Issue Resolution

• Lead follow-ups on delinquent accounts and engage directly with customers to resolve undisputed balances.

• Provide operational support for accounts receivable balances managed by external collection partners.

Financial Reconciliation

• Manage open customer balances, reconcile trial balances, and resolve unapplied payments and credit memos.

Data Accuracy & Reporting

• Ensure accuracy of customer data in AR systems to support efficient collections.

• Deliver timely insights and recommendations on disputed balances to management.

• Maintain documentation to meet audit and legal compliance standards.

Process Optimization & Projects

• Participate in system upgrades and testing for new finance tools.

• Take ownership of challenging accounts and drive resolution.

• Support global process optimization (GPO) initiatives.

What You Bring

• 2+ years of experience in Finance, preferably in credit and collections.

• Bachelor’s degree in Finance, Accounting, or related field (preferred).

• Certification such as XCBA/CBF is a plus.

• Excellent communication and stakeholder management abilities.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.