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Job Summary

As a Customer Communication Specialist, you will create and implement content for communication programs.

Responsibilities

Content Creation and Execution

• Create content for a variety of customer communication types, copy editing as necessary with a strong attention to detail

• Publish communications on various platforms identified in the communication plan

• Research, consolidate, and analyze information to build presentations as needed

Stakeholder Management and Communication

• Develop relationships with key stakeholders, ensuring efficient coordination and messaging accuracy

• Coordinate logistics and schedule meetings with stakeholders as needed

Project Management

• Develop, maintain and manage communication plans, ensuring deadlines and deliverables are met

• Work independently to plan, coordinate and monitor projects from start to completion

Qualifications

• Excellent level of English, both written and verbal

• Bachelor’s degree and 3+ years of experience in a related field

• Proven track record as a Communications Specialist, adept at managing communication projects

• Strong strategic thinking and analytical skills for developing comprehensive communication plans

• Demonstrated ability to work effectively with stakeholders, fostering strong relationships and ensuring alignment of communication efforts with organizational objectives

• Adaptability and resilience in a fast-paced and dynamic work environment with a proactive approach to problem-solving

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.