Security and Compliance Analyst

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary
Responsible for supporting the team with security projects, processes, audits, and Data Center.

Responsibilities

 

• Follow the Operations Information Request Management process:
  • Conduct a thorough review of incoming requests assigned
  • Respond to customer questionnaires involving site-specific topics such as facility design, electrical systems, mechanical systems, resiliency, physical security, and operational processes
  • Open and manage OARs and other requests to site teams and technical subject matter experts when additional information is required
  • Communicate and collaborate with site operations, engineering, facilities, physical security, and other stakeholders to gather accurate information and ensure timely responses
  • Utilize the content repository and other approved resources to complete requests
  • Manage the lifecycle of requests from beginning to end and meet the applicable response service level objective (SLO)
  • Escalate when necessary to ensure a timely response
  • Ensure response documentation is complete, current, and stored appropriately
• Assist with continual content repository improvements by identifying and submitting new site and infrastructure-related content for future use
• Establish, maintain, and develop strong working relationships globally with stakeholders in support of our external customers, including Site Operations, Facilities, Engineering, Product, Sales, Legal, and Client Services
• Assist the team in participating in projects as needed
• Perform other duties as assigned based on business needs and the skills and capabilities of the individual

 

Qualifications

• A bachelor's degree or an equivalent combination of education and experience
• Proven years of relevant work experience in data center operations, technical support, facilities management, operational management, or business analysis
• Experience in or solid knowledge of the data center colocation industry
• Excellent time management skills and the ability to manage competing priorities
• Strong interpersonal and collaboration skills with sensitivity to a global audience
• Excellent communication skills (verbal and written)
• Ability to build relationships across all levels of the organization and effectively work with technical and non-technical stakeholders
• High attention to detail and a strong commitment to quality
• Strong customer focus and agile learning ability

 

Demonstrated Ability To

• Utilize business writing skills to provide concise responses to customer requests
• Work effectively with site teams, engineers, and other subject matter experts to gather and validate information
• Display strong project and time management skills to ensure service level objectives are met while prioritizing and reprioritizing work in a fast-paced environment
• Work effectively in a highly matrixed, cross-functional, culturally diverse, and global environment
• Proficiency with software applications, including Salesforce, and Microsoft Office products such as Outlook, Word, Excel, and PowerPoint

The targeted pay range for this position in the following location is / locations are:

Poland - Warsaw Office WAO : 98,000 - 156,000 PLN / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.