Who are we?

Job Summary

As a Data Centre Technician Intern, you will be an integral part of our operations team, responsible for maintaining critical facilities infrastructure and delivering exceptional service to our data center customers. We value diversity and strive to provide an equitable work environment, which is fundamental to our company's core values and overall success.

Responsibilities

Customer Support

• Assist in providing technical support to customers, addressing their queries and concerns

• Collaborate with the team to ensure timely resolution of customer issues

Installations

• Assist in the installation and configuration of data center equipment and systems

• Follow established procedures and guidelines to ensure accurate and efficient installations

Monitoring/Alerts

• Monitor data center infrastructure and systems to identify and address any potential issues

• Respond to alerts and alarms promptly, escalating as necessary

General:

• Collaborate with the team to perform routine maintenance tasks and inspections

• Assist in troubleshooting and resolving technical issues as they arise

• Maintain accurate documentation of activities, including equipment inventory and service records

Safety

• Adhere to safety protocols and guidelines to ensure a secure working environment

• Report any safety hazards or incidents to the appropriate personnel

Qualifications

• High school diploma, preferably in Electrical/Electronics or a related field

• Strong interpersonal skills with the ability to effectively interact with customers

• Customer-oriented mindset, demonstrating seriousness, attention to detail, and rigor

What We Offer:

• The opportunity to make a significant impact in a rapidly growing company that values innovation.

• International career prospects for personal and professional growth

• Competitive salary and comprehensive secondary benefits, including complimentary drinks and snacks

• A company culture that promotes commitment, respect, and enjoyment in the workplace

At Equinix, we believe in embracing diverse experiences and backgrounds. We encourage individuals who are interested in challenging roles to apply, even if they do not meet 100% of the required qualifications. Your unique perspective and skills are valuable to us. Don't let reservations hold you back from joining our team!

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.