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Job Summary
Monitors and manages projects from initiation through to completion. Secures required resources, and uses formal processes and tools to manage resources, budgets, risks, issues and changes. Manages projects to ensure on-time completion according to specifications and within budgeted costs. Manages simple projects or individual elements of larger projects. Develops and delivers projects (including developing project plans/task lists) and identifies stakeholders' needs.

Responsibilities

Planning

• Develops project plan/task list using an appropriate planning tool, across a number of functional teams working with information and direction obtained from more experienced colleagues on tasks and activities

Stakeholder Management

• Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists

• With guidance able to identify the needs of stakeholders to keep them informed

Communications

• Communicates with a broader group of stakeholders beyond the project team

Risk Management

• Captures a list of project risks, issues, assumptions and dependencies for their project

• May require support to manage risks effectively

Project/Program Delivery

• Develops and delivers projects for their functional team, and may support on cross functional projects

Resource Management (people, finances etc.)

• Produces schedules of activities based on peoples availability and able to identify problems which may require escalation

Customer Care (For employees working in Customer Care and Experience):

• Manages mid-level complexity customer deployments

• Creates and communicates with customers simple project plans for standard project milestones

• Has a general technical knowledge of Equinix products/processes

• Manages activities of cross-functional groups to ensure commitments are met

• Handles mid-level escalations independently (manager-assisted otherwise)

• Resolves standard issues independently (complex with manager assistance)

• Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists

• Able to identify the needs of stakeholders to keep them informed and updated on the progress of the deployment

Qualifications

• Bachelor’s degree preferred

• 2+ years of Project Management or similar experience preferred

• 2+ years of customer facing experience preferred

• Proficient in MS Word, Excel, Outlook

• Advanced verbal and written communication skills in English AND Japanese

• Prince2 Foundation certification preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.