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Job Summary

The Senior Opportunity Development Representative fullfills the responsibilities of an ODR, and also acts as a team lead helping coordinate the work of ODT, and backing up ODT manager when not available/on PTO.

Responsibilities
Account Research

• Researches accounts and identifies key personas

• Acquires Key/Targeted Personas through a variety of available tools

Customer Communication

• Generates interest, qualifies leads and creates pipeline growth via phone calls, emails and social media in assigned territory

Territory Management/Strategy

• Develops leads to stimulate business development, coordinating second level meetings/calls for Account Executives

• Leverages teammates (Managers, Inside Sales Associates and Account Executives) to develop targeted lists, call strategies, and messaging in order to drive opportunities and prospecting activities

• Monitors social web for sales opportunities and leads

Cross-Functional Team Coordination

• Follows up on campaigns and provides detailed feedback on the success of each campaign to our Sales Management Team and Marketing Managers

• Actively participates on Regional Sales Team calls/meetings

• Engages with Marketing for Regional Events support

Reporting

• Records and documents all calls, emails, meetings, tours and activities in SFDC

• Reports on weekly results, both qualitative and quantitative

Building Customer Relationships

• Establishes relationships with key stakeholders in assigned accounts and prospects

Coaching   

• Provides coaching and scheduling for less experienced staff

Reporting & feedbacks

• Reports progress on event lead management for Region

• Provides feedback on quality of each event and the quality/engagement of each ODR

• Assists ODT Manager with monthly reporting requirements

Daily tasks management 

• Ensures lead follow-up by team completed per cadence

• Maintains all Lead Queues according to Marketing SLA

• Ensures coverage across team for assigned event and campaign follow-up

• Ensures deadlines are met when working on marketing/sales campaigns

• Tracks and reports execution of tasks to impacted teams

• Recognized Regional backup for ODT Manager

Guidance for GROE  

• Provides real-time guidance on GRoE issues and ensures global best practices are followed in consultation with ODT Manager

Qualifications

• 3+ years experience preferred

• Bachelor's Degree required

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.