Credit and Collections Analyst

Who are we?

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

We are looking for a Credit and Collections Analyst to support credit to be part of our global team. In this role you will ensure timely payments and minimize risk. Review customer creditworthiness, monitors accounts receivable, and resolve collection issues. Maintain accurate records and supports compliance with audit requirements.

Responsibilities

• Review and analyze customer credit profiles; recommend credit limits within guidelines

• Monitor overdue accounts and execute proactive collection strategies to reduce aged receivables

• Engage with customers, sales, and finance teams to resolve payment issues and disputes

• Perform reconciliations of open balances, unapplied payments, and credit memos

• Maintain accurate AR data and documentation for audits and legal compliance.

• Prepare reports on collection status and provide recommendations to management

• Support process improvements, system testing, and participate in special projects

• Assist in implementing credit and collection policies and ensure adherence to procedures

Qualifications

• 3+ years of Finance experience

• Bachelor’s degree preferred

• Knowledge of credit and collections processes; CBA/CBF certification is a plus

• Willing to work 4 PM – 1 AM Manila time (EMEA support)

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is a new position within our organization.