Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Equinix is in the middle of a Commercial Transformation built to support 3x growth into 2027 and beyond. The transformation is reshaping how deals are scored, governed, structured, priced, and shepherded — with new capacity allocation logic ,single-list-price economics, a new approval hierarchy, and a consolidated deal-governance operating system.

The Senior Director, Deal Strategy & Enablement leads the global commercial center of excellence responsible for cradle-to-grave management of deals across the Opportunity-to-Cash (O2C) process.

This is a system-design and team-development role, not a deal-approval role. The successful candidate is a builder, not a gatekeeper. They operate by influence within CRO (Sales, Success+), Finance, Legal, and Regional Presidents — not by approval signature. They take a ~40-person team through a redefinition of how the work is done, create thoughtful career pathways, , and establish the function as the single most important velocity-multiplier in Equinix's commercial engine.

Key Responsibilities

Function leadership and transformation

• Lead the global Deal Strategy & Enablement organization (~40 people across five regional pods plus Bid Management) through the announced transition from Commercial Solutions to Deal Strategy & Enablement — moving from approvals to strategic orchestration.

• Co-own the Commercial Transformation alongside the VP, Revenue Operations and the broader GTM Operations leadership and VP, Commercial Finance, ensuring the function delivers against the strategic shifts (capacity allocation, list pricing, approval governance, demand shaping).

• Build the function's brand internally — make Deal Strategy & Enablement the team Sales asks to be staffed on their deals!

Deal orchestration and cycle acceleration

• Own end-to-end deal-cycle accountability from qualified opportunity through booked. Publish weekly velocity dashboards covering days-to-booked, approver-stage cycle time, win rate on enablement-supported deals, and enablement-asset adoption.

• Drive each significant deal through the new approval hierarchy on behalf of Sales — proactively, with pre-modeled scenarios and pre-prepared approval packages and playbooks.

• Stand up and chair standing operating cadences with cross functional partners in Finance, Legal, Global Markets to remove approval friction at source.

• Partner with Sales leadership in their new role as primary deal approvers — preparing approval-ready packages, modeling commercial scenarios, and removing administrative drag from approver time with key insights to drive their decisions.

Deal Governance ownership

• Own and chair the consolidated Deal Governance operating system with ownership of continued evolution and key learnings to keep improving.

• Ensure approval decisions are documented, traceable, and consistently applied across regions; identify systemic patterns that warrant policy evolution.

Productized enablement

• Maintain and evolve the CAPI (Capacity Allocation Prioritization Index) scoring model in partnership with Commercial Finance and Product. Drive CAPI maturity from Stage 0/1 (current) toward Stage 2 (Deal Benchmarking) and Stage 3 (Scaled Deal Scoring) as the Lead-to-Cash technology stack progresses.

• Own the Commercial Summary One-Pager, the Capacity Prioritization Template, and the broader library of standardized deal-review templates.

• Build a productized library of deal playbooks, pricing recommendations, approval-package templates, Salesforce-native workflow accelerators, and AI-assisted deal-construction tooling.

• Help drive automation / operationalization of deal guardrails in Salesforce — moving the team away from queue-based manual approvals where the policy can be embedded in tooling.

Pricing Inspection and Insights

• Chair the monthly / quarterly Pricing Inspections as a strategic steering body — setting agenda, surfacing deal patterns and pricing analytics and recommendations that should help Commercial Finance to drive list-price calibration and discount-threshold evolution.

• Build structured feedback loops from deal outcomes back into pricing strategy. Translate observed pricing behavior, win/loss patterns, and competitive dynamics into actionable input for Commercial Finance and Sales leadership.

• Serve as the senior commercial subject matter expert in pricing reviews, surfacing deal patterns that warrant list price or discount threshold change.

Continuing Sales Support functions

The team retains the following functions but increasingly delivers them through productized policy and self-serve tooling rather than queue-based approvals:

• ETF (Early Termination Fee) waivers and concession credits

• Channel program and parity support aligned to our new Channel Strategy

• Complex customer negotiations support

• Business-related terms and conditions

• Approvals for GTCs, MCAs, DSAs, and SOs

• Sales enablement and deal structuring

• Pricing agreements (transitioning from Siebel to Salesforce)

• Broader commercial engagement on special programs (Nvidia Fully Managed DGX, Liquid Cooling, Negotiated Price Increases, Power Price Program, Managed Services, Currency Conversion, Capacity Prioritization, JPS Private Offers, Comm Acceleration / GTG)

Cross-functional partnership

• Operate as a peer partner to Sales leadership (CRO, Sales SVPs), Commercial Finance, Legal, Operations, Regional Presidents, GTM Strategy & Transformation, and Product. Influence without authority.

• Represent Deal Strategy & Enablement at the Commercial Operations Leadership Team and serve as the deal-cycle voice in the Lead-to-Cash transformation steering.

• Partner closely with Commercial Finance on pricing realization, governance, deal-economics analytics, and drive thought leadership for capacity portfolio optimization.

Year-One Success Metrics

Specific targets to be set with the VP, Revenue Operations and the CRO during the 30/60/90 plan. Indicative metric set:

• Reduction in median days-to-booked (intake to booking).

• Reduction in approver-stage cycle time (Sales SVP, CRO, CFO, Finance, Legal, Regional Presidents).

• Win-rate uplift on enablement-supported deals vs. comparable cohort.

• CAPI throughput, accuracy, and adoption — % of in-scope deals scored and used in capacity decisioning.

• Adoption rate of standardized templates (Commercial Summary One-Pager, Capacity Prioritization Template) and productized enablement assets.

• Sales NPS of the Deal Strategy & Enablement function (need to stand up)

• Team engagement and retention through the transition; visible progression in the Deal Manager I / II / III ladder.

• Pricing Committee operating maturity — quarterly cadence held, decisions documented, feedback loops into list-price calibration demonstrated.

Required Competencies

• Transformational leadership. Demonstrated experience leading a team through a redefinition of mandate and operating model. Track record of taking institutional change from concept to operationalized practice.

• System-design leadership. Designs the operating model, the templates, the governance, and the team structure — not just opining on individual deals. Builder, not opinion-giver.

• Cross-functional executive influence. Track record of operating effectively with Finance, Legal, and senior P&L owners (CRO, CFO, Regional Presidents) without formal authority. Earns credibility through outcomes.

• Enablement product mindset. Treats enablement as a product — with users, adoption metrics, and a roadmap — not as ad-hoc support. Has shipped templates, playbooks, or tools that other teams adopted at scale.

• Analytics fluency. Comfortable building and reading cycle-time, velocity, and conversion analytics. Can self-serve in Salesforce reporting. Translates data into commercial action.

• Coaching and reskilling. Experience moving an existing team into a new operating model without losing institutional knowledge. Has built and operationalized career ladders.

• Salesforce-native operating knowledge. Can design and validate Salesforce workflows, approval routings, and reporting. Comfortable in CPQ environments.

• Bias to action. Self-starting; works upstream of problems; does not wait for top-down direction to remove friction.

• Pricing and commercial sophistication. Deep working knowledge of pricing governance, discount frameworks, deal economics (margin, yield, IRR, NPV, cash impact), and commercial structuring across complex multi-product deals.

Qualifications

Required

• 12+ years of progressive experience in deal desk leadership, commercial operations, revenue operations, pricing strategy, or strategic sales operations — with significant time in a transformation or system-design context.

• 5+ years leading global teams (40+ people across multiple regions) through an operating-model change. Demonstrated success operationalizing a new way of working, not just announcing one.

• Direct experience with Deal Governance, deal scoring or capacity allocation frameworks, and pricing committee operations.

• Proven track record influencing C-suite and senior cross-functional stakeholders without authority (CRO, CFO, Regional Presidents, General Counsel).

• Expert command of Salesforce and CPQ environments, including approval workflow design, reporting, and integration patterns. Familiarity with Lead-to-Cash transformation programs (Siebel-to-Salesforce migration experience a plus).

• Excellent written and verbal communication; able to brief executive audiences on commercial outcomes with clarity and rigor.

Preferred

• Experience in data center, cloud infrastructure, telecommunications, or capital-intensive B2B environments.

• Direct experience operationalizing a deal-scoring framework (e.g., CAPI-equivalent) at scale.

• Experience contributing to or designing commercial governance policies, pricing frameworks, or deal desk operating models.

• Bachelor's degree in Business, Finance, Economics, Engineering, or related field.

The targeted pay range for this position in the following location is / locations are:

United States - Redwood City Office GHQ : 240,000 - 360,000 USD / Annual

United States - Dallas Infomart Office DAI : 200,000 - 300,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.