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Especialista em Infraestrutura Microsoft (RJ)

  • JR-154116
  • Híbrido
  • Rio de Janeiro
  • Managed Services
  • Full time

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Resumo da Vaga

Profissional técnico responsável por operar, manter e documentar ambientes de Hosting gerenciados, atuando em incidentes, requisições, mudanças e projetos. Deve garantir a qualidade técnica das entregas, propor melhorias e apoiar os times de atendimento com foco em excelência operacional.

Responsabilidades

  • Operar, manter e documentar ambientes de Hosting conforme descrições de produto.

  • Atuar em incidentes, requisições e problemas técnicos, garantindo a normalização do ambiente.

  • Planejar e implementar mudanças (correções, migrações e melhorias).

  • Realizar análise de causa raiz e propor melhorias técnicas e operacionais.

  • Apoiar tecnicamente os times de N1 e N2, incluindo escalonamentos.

  • Participar de projetos como especialista técnico.

  • Identificar oportunidades de melhoria e novos negócios.

  • Realizar atendimento telefônico com clientes e participar de escala de sobreaviso.

  • Monitorar processos com fornecedores e clientes, assegurando prazos e qualidade.

  • Gerenciar solicitações de serviço (ativação/desativação de produtos).

Requisitos

  • Sólida experiência com sistemas operacionais Microsoft (nível 3 e análise de causa raiz).

  • Experiência com virtualização (Hyper-V e VMware).

  • Ampla experiência com ferramentas Microsoft.

  • Conhecimento em banco de dados SQL Server.

  • Experiência com planejamento e execução de mudanças.

  • Domínio da língua inglesa.

  • Disponibilidade para atuar em regime noturno, das 22h às 07h.

Diferenciais:

  • Certificações técnicas.

  • Conhecimentos em Nutanix e soluções de backup.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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