Senior Associate Business Systems Analyst

Who are we?

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary
Partners with relevant functional teams and support project teams as they define their global IT requirements and analyze appropriate solutions, helping to manage projects from inception to completion.

Responsibilities
Business Requirements Analysis

• Participates in requirements gathering by documenting requirements, process models and functional designs

Process Modeling and Design

• Participates in process modeling projects by documenting requirements, process models and functional designs, using appropriate business process tools and methodologies

Stakeholder Management

• Participates in stakeholder communications preparation and execution, status reporting by preparing materials, facilitating sessions and documenting outcomes

Solution Design

• Participates in solution design and documentation, in collaboration with project and business teams

Documentation

• Documents project deliverables in collaboration with BSAs, technical teams and business users

Functional Design

• Develops functional designs for enhancements

• Applies business and technology skills to deliver designs in line with business expectations

Testing & Test Design

• Understands the business problem and technical design, and develops test cases in alignment

• Collaborates with senior BSAs and technical team to develop test cases

Project Management

• Manages end-to-end delivery of enhancements

• Plans the delivery cycle in line with release goals

System Configurations

• Designs optimal systems configurations for enhancements

Day to Day Support (Production Support)

• Triages and troubleshoots first level tickets

• Provides training and guidance for recurring training issues

• Compiles operational support reporting

Training and Change Management

• Provides support in creating and maintaining materials for SME training

Vendor Management

• Assists vendor resources with onboarding activities through all Equinix channels: email, laptop, access to systems, workspace, etc.

Vendor & Application Technology Evaluation

• Conducts analysis on vendor and application options, i.e., Magic Quadrant, as a key input to selection cycles

• Assists in building RFP documentation and selection criteria tools

Qualifications

• 3+ years experience in analytics

• Bachelor's in Information Systems, Business or related field

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.