Who are we?

Job Summary 

The Benefits Program Specialist is responsible for supporting the implementation of employee benefits programs e.g. Leaves, Recognition, Equinix Benefits etc. This role acts as a Benefits CoE partner coordinating and collaborating with internal and external teams, ensuring that the Benefit requirements from a CoE perspective are well stated to facilitate the design of all plans.

Responsibilities 

Benefits Design

• The Benefits Program Specialist plays a crucial role in facilitating the setup of various benefit plans, such as health insurance, retirement plans, and wellness programs, to ensure they are accurately represented in the system. The specialist works with the relevant teams to understand the specific requirements and nuances of each plan, ensuring that all options are correctly configured by the vendor and accessible to employees

System Testing and review

• The Benefits Program Specialist is also responsible for coordinating the system testing to ensure the reliability and accuracy of benefits platforms. This involves creating benefit test scripts and overall plan, validating these with the regional teams and coordinating with the vendor to ensure that the benefit designs are updated

• After the launch of the benefits platform, the Benefits Program Specialist enters a hypercare phase to ensure that the benefit design specified to the vendor matches employee experience (i.e. the output). The incumbent will collaborate with relevant teams in the case of any defects impacting the design of the benefits and ensure that they are fixed by the vendor

Leaves Management

• The Benefits program specialist is responsible for obtaining information across the globe for decision making. This may include extracting relevant information from existing policies and practices as well as coordinating with various teams for proper understanding of the current state of all plans

• The role also involves understanding the legal requirements in each country and collaborating with our HRS teams to ensure that our leave plans are compliant with local laws

• Review leave plans and make proposals to the regional and Global benefit team

Vendor Management

• Work with regional teams and external vendors to implement system updates, enhancements, and integrations

• Conduct research and analysis to identify ways to continuously improve global benefits offerings, by defining a pipeline of new programs and identify improvements to current programs to advance Equinix’s strategy 

• Coordinate with the various teams on the implement the annual calendar – including the upload of the benefit renewal rates in Equinix Benefits, ensuring that changes to benefits are correctly captured in the relevant systems

Other responsibilities: 

• Partner with EECNs and DIB teams to ensure that new programs are meeting the needs of diverse employee groups and to elicit feedback on policy and process improvement 

• Utilize data and insights from global benefits platform, workday and SNOW to support a data driven approach to global benefits strategy 

• Coordinate content management process with services and communications teams 

• Participate in the rollout of communications for new program launches and setting up roadshows in country 

• Contribute to the development and execution of the total rewards strategy through data-driven analysis, program design, and implementation 

• Other global benefits projects as assigned 

Qualifications 

• Bachelor’s degree. HR, Business, major preferred 

• 5+ years of experience working with Benefit Administration and HCM platforms and their modular components (including but not limited to EDI and API integration, employee benefits, human resources management, payroll, and project management) or equivalent technology operations experience 

• Extensive knowledge of benefit administration operations and delivery 

• Ability to operate both independently and in a team setting; relationship-oriented & collaborative 

• Strong analytical and technical skills 

• Organized with heavy attention to detail 

• Ability to manage multiple projects simultaneously, flexible, & thrives in a fast-paced environment 

• Clear and appropriate communication with various stakeholders (internal and external) and active listening skill 

• Comfortable navigating organizational change 

• Proficient with Microsoft Office Suite, particularly Excel, Outlook, and Word 

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.