Today’s IT professionals are resourceful; they thrive in environments where they’re empowered to solve challenges and achieve goals through collaboration and knowledge sharing. Self-service resources and online communities provide quick solutions and access to a large knowledge base—and they’ve grown in popularity in the customer experience (CX) era. At Equinix, we acted on valuable customer input and created the Equinix Community as a place for IT professionals to explore resources and collaborate. It offers our customers new self-service capabilities to help them find information, connect with peers, post questions and share feedback. In this blog post, we’ll introduce the Equinix…

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