If we needed a lesson on the importance of business agility, we certainly got it over the past two years. The COVID-19 pandemic forced enterprises to scrap existing business models and improvise to come up with something new. We can now see how businesses that prioritized digital-first strategies before the pandemic were best positioned to successfully navigate the disruption. According to the Global Interconnection Index (GXI) Volume 5, digital leaders moved 4.5x farther ahead while traditional business was still getting its bearings. Now that businesses are tentatively planning for a post-pandemic world, it’s clear that remote and hybrid work are…

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