Who are we?

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Join our Operations Support Team as a Cross-Functional Intern!

Must be currently enrolled in an accredited university/college, in your penultimate year of your bachelor’s or master’s degree studies (Graduation Strong ability to multi-task and work collaboratively in a fast-paced environment. You must be living in the Netherlands.

In this exciting role, you will help improve our operational efficiency and gain hands-on experience in a collaborative environment. You’ll work closely with local IBX Operations and other stakeholders, making a real impact on our team’s success.

Our Cross-Functional team is at the forefront of Equinix’s Continuous Improvement “movement” so your thoughts and ideas do not sit on the sidelines, we want to learn from you as you learn from us!

Cross-Functional Team – Ticketing System Review.
Background: In our Operations – Cross Functional department we implemented a new way of working through a ticketing system a few years ago. End users can make a request to our department through a dedicated form, and the ticket should end up at the correct sub-team automatically. Although the system seems to be widely adopted, there are some improvements that can be made to enhance the user experience and efficiency of the process.

What you’ll be doing: In order to improve the process, you will go through a number of steps:

• Utilise Lean tools to analyse the process from start to finish and identify waste.
• Gather data to analyse the end user experience.
• Provide guidance on where and how to make improvements to tools or processes.
• Potentially design and implement the suggested improvements.

Alongside your intern project this offers a comprehensive learning experience in operations, data management, and project support, supporting and learning from the team in the following key areas:

1. Application Support: Assist users with applications like Siebel and others, enhancing your problem-solving and customer service skills while broadening your technical knowledge.
2. Data Management: Gain experience in data auditing, optimisation, and using the Data Quality Management (DQM) Tool to ensure data integrity and address validation issues.
3. Operational Support: Learn about Data Center Operations, IT procurement, and process management to understand the processes that maintain operational efficiency and continuity.
4. Project and Request Management: Support various operational projects and handle project-related requests, developing your organisational and project management skills.
5. Compliance and Supplier Management: Assist with customer audit requests and manage supplier information, emphasising the importance of compliance, transparency, and effective communication in business operations.
Why Join Our Team?
Real-World Experience: Work on meaningful projects that contribute to our operational success and gain valuable insights into the industry.
Mentorship and Support: Benefit from guidance and support from experienced colleagues, including managers and team members.
Professional Development: Participate in workshops and training sessions designed to enhance your skills and knowledge.
Networking Opportunities: Build connections with professionals across the organization and participate in team events.
Future Opportunities: Completing this internship may lead to potential career opportunities within our organization upon graduation.

Qualifications

• Must be currently enrolled in an accredited university/college, in your penultimate year of your bachelor’s or master’s degree studies (Graduation Strong ability to multi-task and work collaboratively in a fast-paced environment.
• Excellent written and verbal communication skills, with business proficiency in English and/or Dutch
• Detail-oriented with strong analytical skills and the ability to create accurate reports and presentations.
• Proficient in Microsoft Office Suite and eager to learn new software applications

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.