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Job Summary

We are looking for HR Services Associate to be part of our regional HR team. This role will be primarily responsible for executing HR processes and services, data management in HRIS (Workday), partner with payroll team for employee movement data, benefits operations, vendor management, supporting audit, local statutory requirement and other operational assistance where needed.

Responsibilities 

• Support the APAC Benefits, Rewards, Payroll operations team to achieve operational excellence

• Handle and resolve Rewards and Payroll related escalations

• Responsible for the knowledge base and HR Systems navigation to resolve employee and manager queries including Workday and HR library

• Ensure high-quality standards for all activities, initiatives, and tasks within the designated functional area of responsibility

• Adhere to all service level agreements (SLAs) established by the HR functional team. Appropriately documents case details and relevant information in the case management system

• Coordinate in between different HR operational team to ensures and maintains data quality of employees’ information in HRIS (Workday) and ServiceNow 

• Address operation issues and provides regular feedback to team members 

• Perform various type of reporting

• Understands and follows compliance requirements for SOX, Employee Data Governance and other policy requirements

• Participate in global projects and provide support to translation validation as needed

Qualifications

• 3+ years working experience in human resources operations

• Experience in HRIS data maintenance. Knowledge of Workday is preferred 

• Good understanding of HR payroll process 

• Must exhibit strong security and confidentiality practices 

• Proactive, meticulous and committed

• Good team player and able to work with staff at all levels 

• Proficient in Japanese is required as this role will communicate with Japanese speaking employees and vendors

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.