Job Summary

Equinix is seeking an experienced leader to lead integrated communications for the Chief Digital and Innovation Officer (CDIO) and her global organization. 

This is a wide-ranging role that spans executive communications, functional communications and cross-functional special projects.​ You will have a unique opportunity to help shape the future of a critical function and voice within Equinix, amplifying the perspective of the CDIO, fostering trust in our brand and culture and serving as an important strategic advisor. You will bring meaningful experience in advancing internal and external transformation, crafting and conveying compelling stories about technology through a variety of channels, cutting through ambiguity to ensure organizational alignment and building strategic, mutually beneficial connections with stakeholders across the business. ​ 

This role serves as a member of the CDIO leadership team and as a strategic program lead within the corporate communications team.  

Responsibilities

Strategic Communications Leadership  

• Develop a compelling functional narrative aligned to both company and functional vision

• Outline a thoughtful communications approach and plan that supports both current and long-term priorities ​ 

• Act as a trusted advisor for the CDIO and her leadership team through ongoing, candid counsel

• Help drive cultural transformation through creative and varied communications initiatives, across multiple channels, that reinforce CDIO strategy and vision

• Match the charter of the function by consistently conceptualizing and evangelizing innovative communications strategies and tactics

• Work cross functionally to ensure alignment and consistency, and to ensure understanding of CDIO priorities and vision across the company

• Continually assess and communicate what success means, both qualitatively and quantitatively 

Executive platform development & execution  

• Establish a formal CDIO exec platform with supporting messaging and activation plan

• Elevate CDIO voice on topics aligned with Equinix strategy – including AI – and the outcomes, value, and innovation customers and partners can create by partnering with us

• Bring CDIO thought leadership to life through powerful points of view at the intersection of Equinix strategy, industry conversations and customer needs

• Provide ongoing communications coaching and development to help the CDIO continually improve as a spokesperson

• Partner with public relations, analyst relations, social media and other communications functions to secure external engagement opportunities that influence high priority audiences 

• Assess, coordinate and prepare CDIO for speaking opportunities, interviews, events and other engagements, managing everything from logistics to talking points as necessary

• Manage CDIO presence on internal and external social media channels, including LinkedIn strategy, planning and content creation  

Functional and Internal Communications 

• Develop strategic programming plan aligned with the unique needs of the function, from geographical spread to leadership structure

• Develop compelling narratives and messaging that synthesize diverse inputs and authentically engage employees ​

• Plan and execute all staff meetings, town halls and other internal events 

• Develop content, including messaging, executive emails, briefing documents, talking points, video scripts, newsletters and Q&A documents as needed 

• Lead and/or contribute to other employee engagement activities, both within the function cross-functional efforts aligned to business objectives 

• Oversee the measurement of refinement of programs to continually increase the effectiveness of employee communications and engagement within CDIO 

Qualifications

• 10+ years’ experience creating and implementing integrated communications strategies, ideally having worked with Fortune 500 B2B technology companies 

• Demonstrated excellence in strategic and creative storytelling, writing/editing, project management, strategic planning and execution, executive coaching, event management, crisis management/communications, change management, and multimedia  

• Experience working closely with IT, innovation and data/insight teams  

• Strong planning and project management skills and the ability to work well under pressure in a fast-paced environment  

• Digital acumen and knowledge of digital communications trends and standards/designs/best practices including user experience for web, email, mobile and social media  

• Experience with metrics gathering and reporting to measure communication performance, to optimize going forward and to understand audience behaviors  

• Crisis communications experience, as well as experience dealing with sensitive workforce and workplace issues  

• Bachelor's degree in marketing, Communications, Journalism, or related area preferred  

 Skill and Attributes   

• Bring innovative thinking, creative ideas, an external perspective, global and regional insights, diverse perspectives, and higher-level awareness into everything you do

• Demonstrated technology communications experience and expertise, as well as extensive knowledge of the industry and key trends 

• A collaborative leader capable of building cross-functional relationships to drive change and influence business decisions; exhibits a no-job-is-too-big-or-small attitude  

• Highly collaborative nature with experience working cross-functionally in a highly matrixed organization where you must partner, manage through influence, and set others up for success  

• Passion for building process and structure to support high growth and optimizing execution of day-to-day operations and deliverables  

• Exemplary written, verbal and presentation skills  

• Demonstrated passion for building a strong internal culture  

• Detail-oriented with ability to handle various tasks under multiple deadlines