Data Center Logistics Specialist

As a Logistics Specialist, you will be responsible for coordinating and managing the movement of equipment, materials, and supplies within our data centers. You will work closely with cross-functional teams, including procurement, operations, and vendors, to ensure timely delivery and accurate inventory management.

Responsibilities

• Supports the team with controls stock inventory and oversees the accuracy of documentation

• Works with internal/external customers and other departments to ensure deliveries are made in a timely manner

• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations

• Normally receives little instruction on daily work, general instructions on newly introduced assignments

Documentation & System Updates

• Ensures accuracy of supporting documentation

• Uses system tools to maintain accurate records, and escalates when queries arise

• Enters all goods received in the stock inventory system, updates the database, and correlates the items received to ensure order requirements are fulfilled

Shipping & Receiving

• Receives goods delivered to the Data Center either directly or following acceptance by security

• Assists in daily warehouse duties, satisfying internal customers’ requirements, and ensuring accuracy of shipments

• Ensures items are dispatched and coordinates speedy and efficient delivery of goods to the required destination; obtains sign-off for receipt

• Uses Shipment spotlight and shipment dashboard for customers inbound/outbound shipments

Problem Solving

• Contacts suppliers Original Equipment Manufacturer (OEM) and internal customers on stock and projected delivery times for special orders

Inventory Management

• Allocations of stock inventory to internal customers, scheduling materials to be moved to and from Data Center; coordinates inventory transfers with related departments. May include applying proper safety procedures related to hazardous materials

• Maintains minimum/maximum stock for projects and operations teams

• Assists with monthly physical counts, reconciling variances, inputting data into the Warehouse Management System (WMS) software using Equinix database

• Picks and correlates items ordered and stores them in the relevant Data Center bins for the customers for standard orders

• Inform recipients of any shortfall's in quantities and backorder times

Hazardous Materials

• Handles hazardous materials independently

• Ensures proper storage of hazardous materials

• Follows and complies with hazardous materials through moderate protocols, as described by regional regulatory bodies

Equipment

• Organizes stored and/or abandoned equipment and maintains inventory of equipment

• Uses the aging shipment business processes/tools for shipments over 5 days, 14 days, 30 days and 90 days

• Liaises with the Customer Service Associate (CSA) team on these issues and implements solutions

• Tracks "in use" and or "highly available" software licenses

• Uses software lifecycle for software license management

• Uses historical data and systems to renew or solve moderate renewal issues for software licensing

Data Center Support

• Assists with delivering and removal of customers equipment from cages

• When requested by a Smart Hand (SH) request, assists with packing customers equipment with packing material so that it can be shipped from the Data Center

Qualifications

• 2-4 years of equivalent work experience in a warehousing/logistics environment and familiarity with IT/Data Center equipment preferred

• Regional hazardous materials certification preferred