Data Center Critical Facilities Engineer V

Who are we?

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

At Equinix our Critical Facilities Engineers operate, manage, maintain and repair critical and non-critical Power systems, HVAC, plumbing, fire control and suppression, and all site services, and performs all related vendor support in a mission critical environment. Due to an internal move (employee promoted to different site within the business), we have a fast-paced role supporting the overall functioning of our SY6 Data Center based at Silverwater focusing on maintaining and improving the facility’s critical infrastructure. This includes all regularly scheduled maintenance and ad hoc repairs/troubleshooting.  

The role will suit candidates with an engineering mindset looking to build or continue a career within the industry. This is not a senior role, so training and development will be available to the selected candidate but an understanding of UPS, ATS generators, chillers, AHU, CRAC and CRAC units and similar critical infrastructure will be highly advantageous.

Mission critical, commercial, or industrial experience is preferred particularly within a hands-on service role, and the position will initially have a large focus on fire and security systems, whilst you develop experience and confidence with all electrical and mechanical site infrastructure over time. We have a diverse team from different engineering backgrounds who work across streams (electrical/mechanical/controls) in a collaborative atmosphere, so teamwork and a positive attitude are a must. 

Strong vendor management and administration skills and experience will be required, and we are looking to interview immediately for the role.

Key responsibilities:

Facility infrastructure/maintenance:

Performs routine preventative and corrective maintenance on-site to critical facility components and/or systems.
· Shadows senior engineers and develop their expertise in regard to more complex repairs, maintenance, installations and on-site inspections to critical facility systems.
· Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning.
· Operates and maintains plumbing, fire suppression, and life-safety systems.
· Implements energy efficiency measures.

Vendor management:

Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements.
· Assists with the creation and submission of scripts for maintenance.
· Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out).
· In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date.

Site admin and incident support

Performs site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts (this will be learned and developed over time)
· Identifies Single Points of Failure and makes recommendations for solutions.
· Responds to all on-site incidents, including failures, significant problems and delays.
· Performs Root Cause Analysis and make recommendations for solutions.
· Supports the on-site staff during incidents.
· Demonstrates and supports processes and procedures are followed and adhered to.

Work orders and additional support

Completes skilled work requests and circuit installations
· Performs basic troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime.
· Makes moderate changes to mechanical, electrical and specialized systems, as directed.

Collaboration:

· Collaborates with others to resolve difficult facility incidents.
· Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory.
 

Qualifications, key skills and experience:

• Strong understanding of a mission critical environment
• Trade or Degree Qualifications relevant to Engineering
• Electrical/Mechanical background with view to picking up more complex work over time
• Vendor management and coordination
• Team player and collaborative mindset and ability working well with different people at various levels of skills and experience
• Ability to maintain information, adapt to new environment and training

Benefits of the role:

• Training and development onsite and through our Global Ops Academy
• Ability to grow in the role and follow structured career pathways (as the incumbent employee has done)
• Onsite gym, unlimited use of EV chargers onsite, monthly team BBQ’s and loads of events
• Health allowance, annual bonus as part of salary package package
• Wide range of company wellness, financial and other perks

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.