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Job Summary

The Credit and Collections Analyst on a portfolio of Equinix customers ensures all aspects of customers credit limits and outstanding receivables are resolved while working with marginal supervision.

Responsibilities

Collections

• Oversees analysis on customer credit worthiness within established guidelines to make recommendations regarding extension of credit and credit amounts

• Assists in the establishment and implementation of credit and collections policies to increase sales, improve collections of customer accounts receivables and reduce outstanding aged accounts receivable balances by working in conjunctions with VP’s, Account Executives, CSM, and Legal

• Oversees the processes responsible in crediting qualifying new and existing customers

• Leads the establishes policies and procedures for review and follow-up of delinquent customer accounts receivable balances.

• Engages with customers, sales and finance to understand and resolve undisputed collection issues

• Provides operational support for accounts receivable balances outsourced for collections

Financial Transactions

• Is responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation

Tracking and Communication

• Handles pro-active collections activities to highlight customer balances due in the current period and implement procedures for customer communications to obtain assurances of payment within payment terms

Operations

• Monitors accuracy of customer data in accounts receivable database to assist in collections activities

• Assists by providing analytical thoughts as guidance to peers on complex problems

Reporting

• Provides timely recommendations to management for customer accounts receivable balances in dispute

• Oversees maintenance of customer credit and collections documentation to support audit and legal requirements

• Follows up on reporting for Supervisor as required

System & Process Efficiencies

• Leads and participates in special projects as assigned by Management

• Absorbs challenging accounts from peers

• Participates in all new and existing systems acquisitions – testing

Project Management

• Travels to other regions for training/support of GPO related projects

Qualifications

• Proven years of experience in Finance required

• Bachelor's degree preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.