Who are we?

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

We are seeking a dynamic and results-driven International Account Manager to oversee and manage 3 to 5 key international accounts. The ideal candidate will possess a strong understanding of IT environments and have the ability to build and execute comprehensive business plans. This role requires fluency in English and the ability to navigate a multi-cultural environment while establishing and maintaining relationships with CXO-level contacts.

 

Responsibilities

• Account Management: Manage and nurture relationships with 3 to 5 international accounts, ensuring client satisfaction and retention

• Business Planning: Develop and implement strategic business plans tailored to each account, identifying growth opportunities and aligning with client objectives

• Multi-Cultural Engagement: Work effectively in a multi-cultural environment, understanding and respecting diverse perspectives and practices

• Stakeholder Communication: Establish and maintain relationships with CXO-level contacts, providing regular updates and insights on account performance and opportunities

• IT Environment Understanding: Leverage knowledge of IT environments to provide tailored solutions and recommendations that meet client needs

• Performance Tracking: Monitor account performance metrics and prepare reports for internal stakeholders, highlighting successes and areas for improvement

• Collaboration: Collaborate with cross-functional teams, including sales, marketing, and technical support, to ensure a cohesive approach to account management

Qualifications

• Proven experience in account management, preferably in an international context

• Strong understanding of IT environments and technology solutions

• Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus)

• Experience engaging with CXO-level contacts and understanding their business needs

• Ability to work independently and as part of a team in a fast-paced, multi-cultural environment

• Strong analytical and problem-solving skills

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.