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Job Summary

The Account Executive will drive sales of Equinix solutions to new accounts and expand relationships with existing accounts, with a specialized focus on domestic and global telco customers. This role requires a deep understanding of the telecom industry, including its challenges, opportunities, and ecosystem, to deliver tailored solutions that meet customer needs.
 

Responsibilities
Build Customer Relationships

• Plans, builds, and maintains relationship with key stakeholders in assigned accounts/prospects

• Facilitates customer relationships to ensure timely resolution of customer issues

• Conducts quarterly business reviews with customers to identify and develop new selling opportunities

• Leads Executive Briefings

Leverage Internal & External Partners

• Leads and drives coordinated sales approach with the extended sales team (Sales Engineers, Solutions Architect, Customer Care, SSA, Commercial Solutions, Sales Operations, etc.) and external partners (Reseller, Strategic Alliance, etc.)

• Collaborates with global sales team to sell global Equinix platform

• Understands business drivers of accounts and leverages strategic alliances (Power of 3) and reseller partners to penetrate accounts

Account Planning

• Research and documents detailed understanding of customer business and organizational landscape

• Develops strategic, global account plans focused on maintaining/growing accounts

• Drives strategic, global & multi-line of business global account plans

Solution Selling

• Identifies customer’s business needs, challenges, and technical requirements to match to Equinix solutions in partnership with SEs/SAs

• Leading delivery of pitch, leveraging SE/SAs where appropriate; adapts pitch to customer needs and persona

• Leverages external partners to drive solution development in new areas/prospects

Contract Renewals

• Proactively addresses high churn risk customers leveraging internal resources and external partners

• Facilitates customer contract renewals and negotiations to protect revenue

• Leverages internal resources to understand customers contractual obligations around notice periods, renew terms, Equinix exposure

Pipeline Management

• Actively monitors and maintains status of opportunities in SFDC, following the principles of forecasting.

• Identifies at risk accounts, expiring contracts and forecasts churn

Territory Planning

• Prioritizes list of accounts/prospects for short and long-term pursuit to achieve assigned sales objectives

• Provides accurate forecasts

Prospecting

• Pursues highest propensity prospects, fills the funnel with opportunities; pitching prospects primarily at C-level; leveraging industry contact sand partners

• Actively prospects account base to sell global platform and achieves exports outside of country · Utilizes available tools to prospect and leverage account strategy plans.

• Experience working on cross-sector/inter-regional opportunities and accounts

Negotiation

• Leads commercial offer and contract negotiations, leveraging internal resources as needed to obtain best commercial terms possible.

• Understands commercial levers and problem solves to make initial recommendations on deal structure.

• Partners with sales leadership to present at regional deal review

Qualifications

• Bachelor's degree preferred

• Minimum 6 years of experience in sales, with a proven sales track record working in telecommunication industry

• Sell-through experience with telecommunication company is a plus

• Good project management, problem solving, time-management, communication and presentation skills and able to work under pressure

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.