Senior Manager, IBX Critical Facilities

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary:

Establishes operational objectives, policies, procedures and work plans and delegates assignments to subordinates. Develops, modifies and executes company policies that affect immediate operations and may also have company-wide effect. Accountable for department budget which may be broad and have far reaching impact on the business segment.

Responsibilities

Management

· Manages experienced level professionals and/or may be responsible for subordinate managers.
· Manages team to work safely, effectively and with high regard to human error avoidance
· Manages personnel details including salaries, positioning, hire/fire, reviews, coaching and development..
· Leads in project management and incident resolution.

Project / Infrastructure Site Management

· Plans, coordinates, approves budgets, and implements resources to complete projects and maintenance within the data centers.
· Overall site and/or multi-site capacity management.

Vendor Management

· Manages the team to ensure completion to Equinix's required standards, (KPI's) Key Performance Indicators and (SLA's) Service Level Agreements.

Testing

· Ensures correct processes are followed and all documentation is complete
· Takeover of new builds and building infrastructure
· Approves all (MOP) Maintenance Operation Protocol scripts and permits
· Participates as part of the new facility/infrastructure design team

Incident Management

· Communicates and coordinates activities and on-site staff during a complex or severe customer-impacting incident
· Drives root cause analysis and provides a clear direction
· Drives approval for incident resolution

Typical Degree & Years of Experience

Minimum of 12 years of related experience or equivalent work experience (12+). Bachelor’s degree or equivalent work experience.

The targeted pay range for this position in the following location is / locations are:

United States - DC13 Washington DC : 150,000 - 224,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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