Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

The Director of Product Management will work within the core xScale Strategy & Product Team and will be ultimately responsible for the creation, management, application and implementation of a variety of wholesale data center products in line with xScale’s global strategy & hyperscale customer requirements. This responsibility will range from early-stage Product Definition and Design stages right through to Delivery & Customer Engagement stages in line with an already well-established Product Design and Delivery Strategy, on behalf of our wider xScale Business Unit, xScale joint venture investor-partners and our customers.

The successful candidate will also work cross functionally with internal and external multi-disciplinary data center design and operating teams, our internal Sales Engineering/Technical Proposal Manager/Customer Project Manager functions as well as our customers’ technical Subject Matter Experts (SME’s), our supply chains and manufacturers. She/he will also support all non-technical xScale functions such as Asset Management, Corporate Development, Sales and Operations, throughout the inception, delivery and customer engagement phases of our xScale developments.  

Roles & Responsibilities

Product Definition

• Leads the direct engagement with our customers’ design and operations SME’s in order to establish their Technical and Operational (T&O) requirements for evaluation and incorporation into our various xScale Product offerings.
• Effectively communicates with senior business collaborators to ensure our designs meet our Customers’ T&O requirements and are deliverable within the project delivery stages to meet the xScale Business Unit needs for capacity, density and function.
• Effectively communicates and supports our core internal xScale functions, and wider xScale partnerships, to ensure complete alignment across all workstreams operating at various levels of engagement. This includes ensuring the xScale Product design and delivery fundamentals are being correctly understood and adhered to throughout the delivery and customer engagement phases of the development.

Product Management

• Owns and maintains the core xScale Product reference designs and associated supporting documentation as a Center of Excellence for successful implementation and localisation on new and in-flight projects.
• Assesses and evaluates product and equipment selection with respect to continuous improvement and evolution from new market drivers and technologies to enable the most cost and time efficient delivery across the xScale portfolio for our customers.  
• Continuously and effectively communicates xScale Product and Customer fitout developments and updates with all internal and external teams to ensure complete alignment and appreciation of developments, evolution and lessons learned throughout.

Customer Engagement

• Collaborates closely with xScale Sales Engineering functions to correctly represent the physical and technical capabilities and constraints of the respective xScale Product throughout pre and live RFP’s stages.
• Facilitates all technical and operational engagements with Customer SME’s, both on and off project cycles, to establish and maintain relevancy, alignment and compliance with Customer T&O requirements.
• Supports all sales opportunities through xScale’s ‘1Team’ End to End Stage Gate Customer Delivery Process which ultimately manages the scoping, timing and costs of customer leasing.

Additional Responsibilities

• Have a complete understanding of our product offering and options.
• Maintain a current and detailed understanding of customer requirements, especially layout and planning convention, operations conventions, and lifecycle management. This role should be considered a trusted advisor to the customer engineering, deployment, and operations teams.
• Review and approval of xScale Project Masterplan & Basis of Design documents in coordination with our Design & Construction partners.
• Develop and maintain a centrally owned and distributed reference project schedule and CapEx Bill of Quantities / Bill of Materials template to enable delivery teams to plan and execute delivery at scale.
• In all xScale projects, represent the interests of Equinix, the xScale joint venture investor-partners, and the customer.
• Support commercial teams in customer negotiations and contracts representing the core xScale business and product management objectives.

Qualifications, skills and experience

• Minimum 5 years of experience in a data center design, delivery, product management role with a preference for those with Hyperscale experience.
• MSc in Electrical or Mechanical Engineering OR MSc in Architecture is preferred, BSc acceptable or extensive and demonstrable experience in a similar role. PE/CEng certification is highly desirable.  
• Extensive and demonstrable experience of hyperscale data center developments across inception, masterplanning, design, construction and commercial along with previous first hand engagement with hyperscale technical SME’s.
• Validated ability as a manager of internal and or external teams in the design, engineering and delivery sphere.
• Passion for learning & mastering new technologies and bringing them together to build end-to-end solutions that meet customer needs.
• 25-30% travel for external or internal meetings and industry conferences.

The targeted pay range for this position in the following location is / locations are:

United States - Seattle Office SES : 195,000 - 293,000 USD / Annual

United States - Redwood City Office GHQ : 213,000 - 319,000 USD / Annual

United States - LA4 Los Angeles : 195,000 - 293,000 USD / Annual

United States - SV4 Silicon Valley : 213,000 - 319,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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