Operations Compliance Manager

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A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Operations Compliance Manager (Expert level) project manages implementation of compliance and local legislative requirements at single or multi-site level(s). Acts as a subject matter expert (SME) for assigned compliance related complex topics. Identifies risks and noncompliance via audits and compliance consulting meetings within the Data Center. Determines methods & procedures on new assignments; may coordinate project work for others. A willingness to travel is essential for this position, as you will play an active role in audits conducted across the EMEA region.

Responsibilities

Audits & Certifications

• Plans and leads complex compliance audits
• Acts as an expert single point of contact (SPOC) for the Compliance Center of Excellence (COE) for advanced audit activities
• Performs site level audit evidence reviews including making sure the sites in scope are prepared for any upcoming audits
• Manages and follows-up on complex audit findings
• Identifies processes to be audited based on expert knowledge of criteria and controls
• Reports any findings to management and relevant stakeholders
• Manages rollout of new certifications and sustenance of existing certifications within the sites in scope
• Participates in wide-ranged advanced external audits as a subject matter expert (SME)

Management Systems

• Creates and identifies unique changes to any local site level management system assets by raising a document change request
• Provides wide-ranged compliance knowledge input and hosts site level management review meetings
• Ensures expert level local procedures are developed and maintained to comply with local legislative and Equinix requirements
• Oversees/Ensures all required compliance records are maintained in local/global repositories; including: records relevant to Operations compliance (QISBC and EHS)
• Creates global/regional policies and processes relevant to the compliance subject assigned. Also, reviews any local procedures for noncompliance and deviations
• Maintains and keeps up-to-date management system assets in the designated process repository

Program Management

• Produces advanced compliance reports for local management including key performance indicators and metrics for complex matters
• Performs an expert analysis on corrective and preventative actions to identify complex systemic issues/root causes/delays in completion and recommends to resolve though broad preventive actions
• Identifies and leads complex process improvement initiatives and compliance projects for the site/country in collaboration with regional and/or global stakeholders
• Forecast and track budget for assigned scope of work
• Plan and manage advanced compliance projects as per scope assigned

Training

• Develops and implements advanced training plans for standards, regulatory and reporting requirements (i.e., environmental compliance, global security management)
• Works with local, regional and global management to assess need for new training or re-training efforts
• Develops and implements training materials and trains internal team members others on compliance topics
• Monitors training of external/internal stakeholders to assure necessary compliance training is delivered to applicable stakeholders

1st Line Responsibilities

• Acts as an expert level single point of contact (SPOC) for complex site level compliance for customers or any third party audits
• Manages site level audit findings by providing subject matter expertise (SME) guidance on complex compliance related questions
• Provides budget expert level recommendations for complex site level compliance needs/requirements
• Provides SME compliance support for site/country stakeholders, including: mentoring and identifying compliance related risks and issues at a site level
• Assists Data Center Managers in the implementation of site level compliance policies and processes as per global requirements

2nd Line Responsibilities

• Manages complex compliance through standards team's first line of defense actions with local, regional and global operations and crossfunctional teams
• Assures global operations compliance team follows regulatory and compliance standards and company guidelines and requirements, include communication to the external stakeholders
• Provides RFI/RFP support for compliance related topics and second level support for customer audits
• Assures team stays current on standards, fielding their requests for training and other newsfeed resources
• Analyzes and investigates Regional/Global level incidents and advises on remedial action
• Supports and advises first line of defense on management reviews

Compliance Implementation

• Provides the customer RFI, RFP, pre-sales, audit and questionnaire site level compliance support
• Leads on responses for complex requests or sensitive issues with high risk
• Integrates new sites or site expansions to Equinix standards
• Ensures global business continuity and risk assessment program is followed
• Supervise/Support application of designated permits, compliance to existing permits, plans (e.g. air, spill prevention, chemical reporting, etc.)
• Evaluates/Approves advanced work place changes, processes, equipment and substances for compliance to Equinix policies and recommends expert level corrective action

Qualifications

• Proven years of experience in relevant field of compliance preferred
• Bachelor's Degree in a related subject preferred
• QISBC or EHS certification preferred, qualified lead auditor/implementer in at least one standard preferred

The targeted pay range for this position in the following location is / locations are:

Italy - ML2 Milan : 48,400 - 72,600 EUR / Annual

Poland - WA1 Warsaw : 173,000 - 277,000 PLN / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.