Editor’s Note: This blog was originally published in July 2020. It has been updated to include the latest information.  In the early days of the COVID-19 pandemic, many businesses were forced to move their in-person interactions to virtual. Practically overnight, the number of people taking advantage of remote working and collaboration, telemedicine and online education services skyrocketed. Businesses had to find a way to scale their IT infrastructure quickly to keep up with that unprecedented demand. Now, it’s clear that many of the changes brought on by the pandemic have become permanent. For instance, we know that employees can successfully collaborate…

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