Who are we?

An exciting opportunity to join Equinix as one of our Customer Project Managers (CPM)! In this role you will be responsible for overseeing the successful delivery of complex managed service solutions to our clients.

We're looking for someone who has a blend of project management expertise, technical understanding and exceptional communication skills. The ideal candidate will have a proven record of managing customer-facing projects in a cloud/hosting environment, with a strong ability to work under pressure in a fast-paced, dynamic setting. 

If you are someone who is adept at multi-tasking, proactively minded, organised with a strong eye for detail and passionate about communication, then Apply to join us!

Key Responsibilities: 

Project Management: 

• Lead and manage multiple complex projects from initiation to closure, ensuring timely delivery within scope and time. 
• Develop detailed project plans, including timelines, milestones, resource allocation, and risk management strategies. 
• Monitor project progress and performance, implementing corrective actions as necessary to ensure successful outcomes. 

Client Engagement: 

• Serve as the primary point of contact for clients throughout the project lifecycle, fostering strong relationships and ensuring client satisfaction. 
• Conduct regular status meetings with clients and stakeholders to provide updates, gather feedback, and address any concerns. 
• Collaborate with clients to define project requirements, objectives, and deliverables. 

Technical Understanding: 

• Utilize a basic understanding of cloud technologies, virtualization, and networking to effectively communicate with technical teams and clients. 
• Work closely with technical teams to ensure that solutions are implemented according to client specifications and and agreed design. 

Collaboration

• Coordinate and lead cross-functional teams, ensuring effective collaboration and communication among team members. 
• Manage resource allocation and workload distribution to optimize team performance. 

Risk Management: 

• Identify potential project risks and develop mitigation strategies to minimize impact on project delivery. 
• Proactively address issues and challenges that arise during the project lifecycle, ensuring timely resolution. 

Reporting and Documentation: 

• Prepare and present project status reports, including key performance indicators (KPIs) and project metrics, to stakeholders and senior management. 
• Maintain comprehensive project documentation, including project plans, meeting notes, and change requests. 

Qualifications, Skills and Experience:

• Bachelor's Degree preferred

• Prince2 Foundation certification preferred

• Working knowledge of internet, hosting and cloud technologies, virtualization and networking

• Experience with ServiceNow and Siebel is desirable

• Fluent English written and verbal required

Our Offer

• Employment in a stable company with an established position in the market.
• Possibility to work within fast growing world’s 500 Fortune digital infrastructure company.
• Challenging job in a dynamic, professional, international and multicultural environment.
• Possibility to participate in company sponsored trainings package.
• Employee Assistance Program – assess to free counselling legal and financial consultations and crisis intervention.
• Paid employee referral program.
• Opportunity to work in supportive, inclusive environment with People-Centric Culture.
• Competitive salary and yearly bonus as well as a well-defined career path shaped to the individuals career focus & priorities.
• Attractive benefits package

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.