Who are we?

Who is Equinix? 

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. We provide 10,000+ customers across almost every industry access to 2,000+ network services, 3000+ cloud and IT services, 450+ content and digital media services, and 4,700+ enterprises.  
 

An internship with Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. If you’re a forward-thinking, hard-working college student who loves to learn and wants to make a positive impact on the world while growing your career, join us and help shape the digital world. 

Why Join Equinix? 

We pride ourselves on our Global Program being an immersive and impactful experience designed to kick start your corporate career and set you up for future success.  

Work on real business challenges: You will be assigned with a project and work directly with teams to gain real-work experience, contribute to the business, and impact the digital world.  

Be supported throughout your journey: You will be mentored and coached by numerous colleagues, including your managers, subject experts, an assigned buddy and a formal mentor. 

Participate in a curated program of workshops and events: Learn from our leaders through our Executive Speaker Series, continue to grow through our workshops and build meaningful worldwide connections through our networking events.  

Gain global recognition: We celebrate your time with Equinix and the work you have completed through our Global Ideas Competition “Shark Tank.” This competition provides you with the recognition you deserve and lets you share your work with the global community of Equinix. 

Overview of function, team and the role  

The HRS team is responsible for maintaining and enhancing activities which include payroll, benefits administration, Onboarding / Offboarding operations, as well as employee data management. This role will involve working with members of the HR Services team to support day-to-day HR operations, assisting the team with administrative tasks in R& PO team.

What you will be doing (Responsibilities/Tasks) 

Life Cycle Process

• Supporting the coordination of: onboarding & background checks for new employees. Preparation of submissions to inform our 3rd parties of employee life cycle event changes 

• Handling live chats and questions from employees across the globe

• Helping with life events impacting careers, job changes and reward management 

• Managing the termination process and supporting our company alumni 

• Testing of new technology and enhancements to processes

• Running of sessions with end users to gather requirements / demonstrate new product

System Updates

• Identifies trends and initiates process improvements with Manager or HRSS Project and Services Team.

• Understands tradeoffs and when to escalate.

• Understands end to end processes deeply and can easily assist in all steps of a multiple step process. Supports full region and global processes.

• Manages HR Systems Data and files, ensuring accuracy, completion, and that all are up to date.

• Handles sensitive and/or complex queries.

Operational Excellence

• Assist with knowledge base and HR Systems navigation to resolve employee and manager queries including Workday and HR library.

• Understands and executes on SLA and KPI's.

• Provide excellent customer service, high quality resolution and consistent support of standard processes by following documented work instructions and ways of working guidelines.

• Understands and follows compliance requirements for SOX, Employee Data Governance and other policy requirements.

• Ensures data accuracy and integrity with all transactions, communications, and stakeholder support.