Técnico de Manutenção de Instalações Críticas - Data Center

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary
With your minimum B2 Level Portuguese, you will be responsible for the maintenance and upkeep of facility infrastructure, performing planned maintenance, site inspections, and responding to on-site incidents. Also, assists with infrastructure projects and resolves client tickets within the specified SLA.

Responsibilities

• Be responsible for the facility infrastructure maintenance (both electrical & mechanical) and, prepare and perform planned maintenance

• Perform site inspections and supervise the building and data center (data centre) alarms

• Ensure preventative maintenance on site infrastructure is run (e.g. maintenance of primary infrastructures), or handled by vendors with your oversight

• Develop ability to maintain repairs and run corrective maintenance on equipment

• Complete site logs and gather data for permits, such as MOPs and scripts which is a key part of this position

• Assist senior staff with responding to all on-site incidents and act as directed

• May be requested to begin responding to basic incidents based on own knowledge and experience

• Complete basic work requests and circuit installations

• Contribute to ongoing infrastructure projects and carry out small works projects i.e. lighting upgrades etc

• Work Shift pattern

• Resolve Client Tickets via Equinix Ticket system as per SLA

• Report any H&S issues to immediate line manager

Qualifications

• Educational Background: A degree or diploma in Electrical Engineering, Mechanical Engineering, Facility Management, or a related field

• Experience: Previous experience in data centers or critical environments is required—familiarity with the maintenance and operation of essential infrastructure systems

• Technical Skills: Knowledge of critical infrastructure components such as Uninterruptible Power Supplies (UPS), generators, Building Management Systems (BMS), chillers, and life safety systems

• Certification: Certified electricians are preferred, as they are registered as technicians responsible for electrical installations with the Directorate-General for Energy and Geology (DGEG). This certification ensures compliance with national regulations and standards

• Language Proficiency: Strong command of Portuguese, both written and spoken.Proficiency in English may also be beneficial

• Soft Skills: Strong problem-solving abilities and attention to detail, good communication skills to interact effectively with team members and clients

• Flexibility: Willingness to work in shifts, including nights, weekends, and holidays, as data centers operate 24/7

What we'll be offering:

• Comprehensive and market-competitive remuneration package

• Permanent Health Insurance (PHI)

• You are entitled to 23 days holiday per annum in addition to any statutory holidays

• Restaurant Tickets and partly subsidised meals

• Employee Stock Purchase Plan (‘ESPP’)

• Excellent growth and advancement opportunities

• Internal training/development hub with continuous formative plans available to all

• An inclusive, balanced and friendly culture with our embedded ethos in which to strive on

• Employee Assistance Programme (EAP)